Business Support Coordinator, Hybrid Golden,CO

ProSource

Job Location:

Golden, CO - USA

Yearly Salary: $ 60000 - 65000

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Benefits:

Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Vision insurance
Wellness resources

Position Summary

The Business Support Coordinator plays a critical role in supporting the Regional Business Manager by serving as a central communication and documentation hub between ProSource members vendors and internal teams.

This position is often the first point of contact for members making it essential that every interaction reflects professionalism warmth and a commitment to delivering an exceptional ProSource member experience.

The ideal candidate is highly organized meticulous and relationship-driven with the ability to translate conversations and activity into clear actionable insights that support both member success and internal alignment.

Key Responsibilities

Serve as a responsive professional point of contact for member inquiries ensuring timely and clear communication.

Support follow-up processes tied to member engagement ensuring no gaps in communication or accountability.

Maintain accurate documentation of all member interactions within Salesforce.

Monitor and support Salesforce data quality ensuring member and vendor records are complete and actionable.

Maintain and update dashboards related to leads events observations and quarterly engagement activity.

Support reporting and follow-up processes:

Pull and follow up weekly on lead generation and missing sales data reports.

Member Engagement & V11

Conduct proactive outreach to members to encourage awareness enrollment and participation in V11 programs and initiatives.
Serve as a consistent follow-up resource for members participating in V11 related activities ensuring clarity responsiveness and continuity of experience.
Track member interest participation progress and feedback related to V11 initiatives within Salesforce and related dashboards.
Support visibility into engagement trends and insights to inform ongoing V11 strategy and member success initiatives.
Collaborate closely with the V11 Facilitator and Events/Marketing team to ensure every member interaction related to V11 is smooth welcoming well-coordinated and value-driven.
Attend in-person V11 meetings at the ProSource 1010 Experience Center to support member engagement coordination and on-site execution.
Demonstrate flexibility with work hours to support evening or extended schedules as required during V11 meetings and member events.
Help ensure accurate documentation and communication flow between member-facing activity and internal teams to support alignment accountability and continuous improvement of V11 initiatives.

Qualifications

Strong organizational and administrative skills with exceptional attention to detail.
Outstanding communication and interpersonal skills with a relationship-first mindset.
Proficiency in Salesforce or similar CRM systems.
Ability to manage multiple tasks timelines and shifting priorities.
Initiative-taking problem solver committed to supporting member success.
Positive service-oriented mindset with a willingness to learn and adapt.
Custom Integration knowledge a plus

Flexible work from home options available.

Compensation: $60000.00 - $65000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including salestechnicianproject management operations and more.

According to CEDIA the global trade association for the home technology industry the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting motorized shades lighting control and networking. Smart Home Integrators offer careers insalesoperations marketing project management finance merchandising purchasing technical trades and customer service. If youre seeking to make an impact from the start of your career spark impressive change learn new or innovative skills and most importantly gain success in a field that rewards ambitious hard workersa Smart Home Integration opportunity is for you!

Benefits of working in Smart Home Integration

Opportunity for Growth

If you want a responsible and engaging position in a fun environment why not choosethe Smart Home Integration the proper training and career road map you can write your own ticket!

Gain In-Demand Skills

As consumers focus on improving and connecting their lives at home growth in the smart home sector is booming.

Required Experience:

Benefits:Dental insuranceEmployee discountsHealth insurancePaid time offTraining & developmentVision insuranceWellness resourcesPosition SummaryThe Business Support Coordinator plays a critical role in supporting the Regional Business Manager by serving as a central communication and documentation h...