Customer Onboarding Specialist DRS

Brinks Texas License #C00550

About Brinks:

Job Description

We are seeking an accomplished and dynamic Customer Onboarding Specialist - DRS to join our this role you will play a critical part in planning scheduling coordinating organizing and leading all aspects of medium to large sized projects as they pertain to new business implementations existing customer conversions and other strategic digital retail solutions (DRS) initiatives contributing to our ongoing success and strategic goals. As part of the DRS Product Team you will provide support and coordination of DRS activities and assist in implementing strategies and tactics focused on product line growth and profitability.

Key Responsibilities:

• Direct interaction and effective coordination with external customers sales operations and functional groups

• Project Lifecycle Management Initiation Planning Implementing Controlling & Closing

• Cost & savings tracking

• Developing interpreting and defining project requirements Statement of Work deliverables

• Effective task assignment and project organization

• Developing and managing a project timeline

• Determining project risk exposure and developing remediation & migration plans

• Determining project performance (KPI) status cost & schedule

• Effective problem resolution root cause corrective action

• Process and work standardization

• Managing concurrent competing project demands

• Perform other duties as assigned or necessary

Miniumum Qualifications:

• Bachelors degree in Industrial Engineering Operations or Business Management

• Minimum of 3-5 years of experience for new business implementations

• Minimum of 2 years of experience working directly with customers

• Minimum of 2 years of experience with all Microsoft Office applications (specifically MS Outlook MS Project & MS Excel)

Preferred Qualifications:

• CaPM or PMP certification

• Complex project management

• Transportation or routing experience

• Financial or banking industry experience

• Lean practice Kaizen Process Definition A3 PPAP TPS CPI

• Project Management software experience

• Interaction with Executive Staff Internal and External

• Cost and benefit analysis development

• Based in Canada

Additional Requirements:

• Strong consultative analytical and problem-solving skills

• Excellent interpersonal/communication and presentation skills

• Detail oriented with strong organizational planning and time management skills

• Solutions oriented

Whats Next

Thank you for considering applying for a job at Brinks. To be considered for this position you must complete the entire application process which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brinks. For more information about future career opportunities join our talent network like our Facebook page or Follow us on X.

Brinks is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status marital status protected veteran status sexual orientation gender identity genetic information or history or any other characteristic protected by law. Brinks is also committed to providing a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.