Site Merchandiser

WHAT MAKES US EPIC

At the core of Epics success are talented passionate people. Epic prides itself on creating a collaborative welcoming and creative environment. Whether its building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences were always innovating.

Being Epic means being a part of a team that continually strives to do right by our community and users. Were constantly innovating to raise the bar of engine and game development.

PRODUCT MANAGEMENT

What We Do

Product Management partners with game development publishing marketing and platform teams to deliver a data- and market-driven product strategy aligned with business goals. As part of Epics Content and Commerce we identify and drive key levers to grow our player base and business.

What Youll Do

As a Site Merchandiser you will own the visual presentation placement and operational execution of offers in the Fortnite Item Shop to maximize revenue and player engagement. You will collaborate cross-functionally with assortment planning marketing product tech art and external partners to ensure a high-quality seamless and compelling shop will balance creative merchandising instincts with data-driven decision-making while also driving operational excellence and process improvements across tooling QA and automation. Youll play a key role in helping us improve and create the future of the item shop.

In this role you will

• Own daily merchandising execution for the Fortnite Item Shop optimizing layout placement bundles and visual presentation to drive revenue and player engagement
• Lead QA and operational accuracy across shop content including pricing scheduling tagging and live content validation
• Partner cross-functionally with Marketing Product Creative Tech and external IP collaborators to deliver compelling shop experiences and GTM moments
• Manage in-shop content presentation including copy creation naming approvals localization PDP updates and alignment with marketing messaging
• Use data experimentation and A/B testing to inform merchandising decisions and continuously improve conversion engagement and monetization KPIs
• Drive operational excellence by improving workflows tooling automation and content management systems used to support live shop operations
• Support special projects shop takeovers and new initiatives while ensuring a high-quality seamless player experience across all storefront content

What were looking for

• 4 years of experience in Product Management Live Operations Ecommerce Merchandising or related fields
• Strong understanding of merchandising principles and player-facing presentation
• Excellent design and aesthetic sensibilities
• Experience working with content copy or creative presentation is a plus
• Strong operational skills with attention to detail and QA mindset
• Experience with data-driven decision-making and experimentation (A/B testing)
• Familiarity with tools systems or workflows related to live service environments
• Interest or experience in AI/automation tools is highly preferred
• Passion for games and player experience
• Proven ability to thrive in a fast-paced collaborative environment

EPIC JOB EPIC BENEFITS EPIC LIFE

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical Dental a Vision HRA Long Term Disability Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.

ABOUT US

Epic Games spans across 25 countries with 46 studios and 4500 employees globally. For over 25 years weve been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epics award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity interactive experiences for PC console mobile and VR it is also a tool being embraced by content creators across a variety of industries such as media and entertainment automotive and architectural design. As we continue to build our Engine technology and develop remarkable games we strive to build teams of world-class talent.

Like what you hear Come be a part of something Epic!

Epic Games deeply values diverse teams and an inclusive work culture and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e. a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.