Patient Representative PRN Women's Center

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Closing Date:

05/22/2026

Type of Position:

Clinical Staff - Nursing

Job Type:

Temporary (Fixed Term)Day Shift (United States of America)No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education research and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical Dental and Vision plans available for qualifying staff and family
• Holiday Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position please click theApply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual preference or pregnancy. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting please contact Human Resources at .

Department:

ICE CORE PA WISL Access Clinics

Departments Website:

Summary of Job Duties:

The Patient Representative works under general supervision counseling patients on their financial status and obligation. This position will identify and refer the patient and/or responsible party to an appropriate sponsoring agency. The position will be responsible for processing high risk pre-certifications develop and implement denial avoidance plans and produce reports on revenue cycle functions within the various departments to ensure appropriate financial error reports are worked and corrected. The patient representative is expected to demonstrate competency in the job elements of all the levels of the Access Coordinator positions.

Qualifications:

Minimum Qualifications:

• High school graduate/GED PLUS four (4) years of training and/or experience in business office administration customer service or related work of which Three (3) years experience is in patient registration scheduling or billing in a healthcare environment OR Associates degree PLUS two (2) years experience in patient registration scheduling or billing in a healthcare environment OR Bachelors degree in Business Healthcare or related field.
• Must have excellent organizational and interpersonal skills in order to successfully interact with individuals of diverse backgrounds.
• Well-developed decision-making skills required.
• Must maintain confidentiality and HIPAA compliance.
• Highly motivated and self-directed individual to establish plans of action.
• Highly proficient at computer and keyboard skills.

Preferred Qualifications:

• Bachelors Degree
• CHAA Certification

Additional Information:

Responsibilities:

• Conducts insurance verification and benefit explanation by running eligibility on patients for all outpatient and inpatient procedures.
• Performs authorizations and pre-certifications tracks pre-authorizations and maintains referrals.
• Enters benefit and authorization information input onto referrals.
• Responsible for the reconciliation of daily deposit and batch POS dollars and completion of deposit agreement.
• Collects and posts payments and issues receipts and manages the change fund. Counsels patients on any and all related financial information such as hospital discounts and reviewing Medicaid screening.
• Monitors patient balances using the matrix payment method.
• Provides pre-counseling for patients regarding the payment expectations for service.
• Responsible for various maintenance reports such as bogies and registration denials.
• May perform other duties as assigned.

Salary Information:

$18.99

Required Documents to Apply:

ResumeLicense or Certificate (see special instructions for submission instructions) List of three Professional References (name email business title)

Special Instructions to Applicants:

Please contact for any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Annual TB Screening Criminal Background Check

This position is subject to pre-employment screening (criminal background drug testing and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:

Hearing Sitting Talking

Frequent Physical Activity:

Crouching Feeling Grasping Lifting Manipulate items with fingers including keyboarding Reaching Repetitive Motion Sitting Talking Walking

Occasional Physical Activity:

Climbing Crawling Feeling Kneeling Pulling Pushing Standing Stooping

Benefits Eligible:

No