Business Analyst Technical Writer (Project Lead) BATW 26-05217

Job Title: Business Analyst / Technical Writer (Project Lead)

Location: Columbia SC (Onsite as needed monthly/quarterly or during project phases)
Duration: 12 Months
Candidate Location Requirement: Must be able to commute to the Columbia SC office.

Note: Candidates applying for this role must be eligible for getting security clearance whenever needed by the client

Position Overview

We are seeking a consultant-level Business Analyst / Technical Writer to support the planning and execution of a fast-paced information security assessment program across multiple state-level agencies.

This role will focus on identifying security risks measuring compliance and delivering high-quality documentation and reporting to leadership. The ideal candidate will play a key role in ensuring quality assurance of deliverables maintaining program documentation and supporting overall program execution in a structured and efficient manner.

Program Scope

• Assessment of shared and common IT services and security controls
• Evaluation of agency-owned services and security controls
• Tracking assessment progress and resolving issues
• Documenting and presenting assessment findings to leadership
• Reporting results at agency sector and statewide levels
• Gathering requirements and recommending program improvements
• Developing policies plans processes and procedures for information security initiatives

Key Responsibilities

• Provide status reporting on operational tasks and project activities
• Define and track metrics and key performance indicators (KPIs)
• Create and maintain documentation including policies procedures SOPs process flows and manuals
• Review and ensure consistency and accuracy of documentation from internal teams and vendors
• Monitor project timelines milestones and deliverables
• Support change risk and resource management activities
• Document meetings decisions and communications
• Develop and present program updates to leadership and stakeholders
• Communicate program strategy direction and updates across IT and business teams
• Track key milestones and recommend adjustments to project plans
• Utilize Microsoft Office tools extensively for documentation and reporting

Required Skills

• Strong technical writing expertise with proven experience
• Ability to create clear and effective process flows and diagrams (e.g. Visio PowerPoint)

Preferred Skills

• Experience managing multiple reporting requirements simultaneously
• Strong planning scheduling and organizational skills
• Experience supporting regulatory compliance initiatives
• 5 years of technical writing experience
• Experience creating SOP documentation and visual process diagrams

Education & Certifications

• Bachelors degreeORAssociates degree with 2 years of relevant experience

Soft Skills

• Excellent problem-solving abilities
• Strong communication skills (written and verbal)
• Ability to work in a fast-paced high-volume environment
• Strong collaboration and teamwork skills
• Ability to meet deadlines and manage competing priorities
• Capability to identify map and support business processes

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