Technical Engagement Manager(SFS)

Job Description/Preferred Qualifications

Driving SFS Product Intensity

• Lead critical technical projects with key users to accelerate adoption.
• Strengthen customer insights to effectively address needs and stay ahead of competition.
• Proactively identify risks and opportunities and translate them into actionable plans.
• Maintain strong presence across TSMC HVM fabs with flexibility for frequent on-site engagement (>50% travel).
• Leverage deep SFS technology expertise to influence customer decisions and highlight our unique value.

Strengthening Cross-Team Collaboration

• Partner with SFS Division to align on product strategy including NGP and new feature development supported by both technical and business justifications.
• Work closely with Account teams on customer engagement and project planning.
• Drive application use case development and ensure effective resource alignment with Division and local application engineers.
• Collaborate with Service and Technical Support teams to resolve issues efficiently and implement workarounds.
• Ensure Technical Customer (TC) meetings are well-aligned with user priorities covering projects issues and value delivery.

Developing a High-Performing Application Team

• Guide application engineers with a clear understanding of KLA and SFS value to ensure alignment with strategic direction.
• Foster a culture of passion ownership and continuous improvement.
• Effectively manage team dynamics and drive success under high customer expectations and pressure.

Minimum Qualifications

• Willing to travel frequently across TSMC HVM fabs (>50%).
• Strong knowledge of wafer process flow and process control.
• Minimum 5 years IC/fab experience; familiarity with KLA tools.
• Effective presentation and solid project management skills.
• Strong business acumen with a customer-focused mindset.
• Resilient under pressure with high energy and ownership mindset.
• Demonstrated leadership and execution capability.
• Proactive accountable and insightful in driving outcomes.

Minimum Qualifications

We offer a competitive family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

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