Sr Program Manager, Global Tax Data

Amazons Global Tax Organization is looking for a Sr. Program Manager to lead the Tax Audit Program within Global Tax Services (GTS). This is a high-visibility cross-functional role responsible for transforming how Amazon Tax prepares for and responds to tax authority examinations across 100 jurisdictions worldwide.
Amazon faces a rapidly growing tax audit landscape with tax authorities deploying increasingly sophisticated data analytics and AI to scrutinize multinational operations. This role will own the end-to-end program that shifts Amazon Tax from reactive firefighting to proactive audit readiness at global scale.


This role sits at the intersection of tax operations technology and datarequiring someone who can translate between technical teams (FinTech AFFS InTech) and Tax business teams (Controversy Compliance Planning FRC) with equal fluency. You will influence without authority across a matrixed global organization drive adoption of new platforms and processes and establish the governance metrics and communication cadence that give leadership visibility into audit readiness posture.

We are open to hiring in both London and Seattle.


Key job responsibilities
Reporting into GTS you will serve as the central program owner accountable for interconnected workstreams: (1) driving 100% Tax team adoption of GAIAa unified audit management platformand gathering global tax requirements to define clear roadmap for its enhancements (2) partnering with Accountings Audit Readiness Program (AARP) to establish standardized financial data delivery for tax audits (3) operationalizing the Tax Audit Readiness Champions (TARC) network to scale tools processes and learnings across all Tax teams globally and (4) identifying and/or supporting new or existing workstreams that build scalable tax audit readiness capabilities for the future.

GAIA Platform Adoption & Enhancement
Own the program plan to achieve 100% Tax team onboarding to GAIA
Partner with FinTech to define prioritize and track GAIA feature enhancementsconsolidating requirements from all Tax teams into a single prioritized roadmap (one voice).
Establish governance for enhancement intake drive executive dashboard development and support AI integration as needed
Track and report adoption metrics identify barriers and implement change management strategies to ensure sustained platform usage.

Accounting Partnership & Data Standardization (AARP)
Lead the Tax-side partnership with Accountings
Audit Readiness Program defining standard financial data requirements (GL revenue reconciliation balance sheet reports) needed for tax audits.
Work with Reporting Central and GTD-Audit to build automated data pipelines and self-service capabilities reducing manual data compilation time.
Establish proper routing protocols so audit data inquiries flow to the right teams efficiently.

Future-State Scalability & Program Governance
Identify and launch new workstreams that address emerging audit readiness gapsincluding AI-powered validation self-service data access and proactive readiness metrics.
Establish central routing and tracking for audit defects discovered across teams eliminating duplication of effort.
Own monthly/quarterly Business Reviews with Tax leadership covering all program workstreamsprogress risks metrics and resource needs.
Monitor execution across workstreams ensure no overlaps or duplications and report on progress against program goals.


- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Experience using data and metrics to determine and drive improvements
- Experience in program or project management

- Experience leading process improvements
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
- Knowledge of general AI tools
- Experience in tax finance or a related analytical field or experience designing and implementing controls or experience performing audits over financial reporting environment
- Experience designing implementing and scaling upskilling apprenticeship or workforce development programs across large-scale operations or corporate environments including forecasting workforce needs and leveraging analytics to drive program decisions

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