Wagga Service Manager Children Services

Are you an exceptional leader who is looking to make a meaningful contribution and create positive influence for children and young people living with disability

Benefits That Matter:

• Location: Wagga Wagga

• Competitive Salary: Level 6 Pay Point 1: $53.84 - $56.22 per hour (Social Community Home Care and Disability Services Industry Award 2010) Plus Superannuation

• Tax-free salary packaging up to $16000 per year (pro-rata)

• Enjoy a tax-free meal & entertainment card up to $2650 per year (pro-rata)

• Fitness Fanatic Weve Got You Covered: Fitness Passport to Energise Your Lifestyle

• Embrace Diversity Spark Inclusion: Commitment to Diversity and Inclusion

Westhaven is seeking an experienced leader to foster and promote an organisational culture which enables the delivery of high-quality safe and child-focused services to enable children and young people living with disability to live life the way they choose.

About the role:

As the Service Manager Children Services you will lead and motivate multiple Team Leaders through innovative change to ensure the provision of personalised and exceptional child and young person experiences and continue to place children and young people at the centre of everything we do.

Key responsibilities:

• Ensure the effective management of Disability compliance requirements

• Grow Westhavens impact by increasing the volume of services we deliver to enable people with disability to live life the way they choose

• Enact continual improvement processes to drive operational efficiency and maintain cost discipline to ensure financial sustainability

• Build a culture of leadership accountability and effectiveness

• Celebrate and nurture an inclusive diverse and supportive workplace

• Act as an appropriate and effective role model and promote a culture that reflects Westhavens Core values through demonstrated behaviours and interactions with participants and employees.

To be on the forefront of this opportunity you will have:

• Sound understanding of the needs and supports of people living with a Disability.

• Demonstrate a knowledge of the principles and practices relevant to delivering quality services within a Disability organisation.

• Demonstrated working knowledge of legislation including: Disability Discrimination Act the NDIS Act Child Protection Act and relevant legislation relating to safety.

• Knowledge and understanding of the 10 essential elements of Intensive Therapeutic Care and understanding of trauma attachments and child development theory.

• A strong understanding of accreditation and compliance requirements in the NDIS sector and the Office of the Childrens Guardian.

• Have proven leadership capability in the delivery of change management with hands-on leadership skills and the ability to mentor and skill-develop a team.

• Advanced problem solving capabilities confidence and emotional intelligence that enables you to resolve complex situations.

• Ability to build and maintain effective relationships with a variety of stakeholders.

• Enthusiasm and a focus and drive to achieve excellence.

• Excellent interpersonal and communication skills both written and verbal.

• High degree of integrity and strong customer focus.

• Competent user of Google Suite and technology.

• Demonstrated working experience and understanding of the support needs of children and young people with a significant disability across home and community settings.

Essential requirements of the role:

• Tertiary qualifications related to Health Allied Health and/or Social Services or demonstrated equivalent experience

• Current valid NSW Drivers licence

• Obtain and maintain a current paid Working with Children Check (WWCC)

• Obtain and maintain a valid National Disability Insurance Scheme Workers Check (NDISWC)

About us:

Westhaven is and will continue to be the provider of choice for disability support services and accommodation across regional NSW. Westhaven provides client-centric high quality programs and activities that provide whole of life support for people with disability including offering houses that are homes enabling choice and control and supporting clients to live life the way they choose.

About applying:

Please submit your CV and a cover letter addressing your abilities to undertake the key responsibilities of this role.

We encourage diversity and inclusion

Westhaven is passionate about social justice and diversity and is committed to being an EEO employer. We embrace diversity in our workforce and encourage applications from culturally and linguistically diverse backgrounds including those from Aboriginal Torres Strait Island heritage and people with lived experience of disability.

For more information or confidential enquiries please email Katrina Holmes at

Applications close: The selection process will commence upon the receipt of applications & will close at 9am Friday 22 May 2026 or prior if a suitable candidate is found

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