Associate Site Reliability Engineer

Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Essential Duties:

• As a SRE Engineer should have knowledge of SRE and ITIL Processes
• 2 to 4 years of testing and SRE experience
• Have worked on Testing Automation and ITIL Processes along with some Cloud Experience
• Must be ready and available to work in shifts and Oncall during weekends
• Contribute in Automation
• Work towards advancing the DevOps discipline across the enterprise
• Work with the team on manual support evaluation and provide recommendations on DevOps tooling and automation wherever possible
• Analytical and problem-solving skills to troubleshoot system problems

Other Duties:

• Practical experience of Test Automation and ITIL Process
• Troubleshoot and resolve test cases and job failures within SLA
• Should have experience of application and infrastructure support on cloud
• Basic Knowledge of Server Patching cycle
• Performs quality checks & updating automation scripts. Identifies and designs basic testing suites for test driven development (TDD) and behavior driven development (BDD)
• Develops standard software tools frameworks and utilities for validation / verification activities and end-to-end functional testing of software. Identifies and recommends tools and frameworks for testing and creates automated tools for generic use and maintainability
• Works with stakeholders business developers and other analysts to develop test plans conditions and cases (set of inputs execution preconditions and expected outcomes developed for a particular objective such as to exercise a particular program path or to verify compliance with a specific requirement) to be used in testing and learns to perform test data conditioning and execution of test sets

Required Skillset:

• Bachelors Degree required in Computer Science or Engineering or equivalent certifications
• Experience with any scripting language (PowerShell Bash Perl Python Ruby)
• Strong knowledge of Selenium MS Test API testing tools and competence Integration testing tools
• Hands On experience with any cloud platform
• Understanding of Microsoft and Red Hat Linux server technologies
• Ability to bridge the gap between Development and Production Support team

Preferred Qualification:

• Working experience and understanding of SRE practices and how to align that with a DevOps approach to CI/CD.
• Windows Servers Monitoring and Automation experience
• Multiple OS management experience Windows Linux
• Good to have knowledge of Jenkins Ansible
• Knowledge of post deployment validation checks
• GCP - Monitoring and Cost Optimization

Tools & Technologies:
Good to have hands-on experience in below tools:

• Servicenow
• Automation Test Tools like Selenium Playwright UIPath
• Cloud CI/CD tech like Ansible Terraform
• Monitoring Tools like Logic Monitor Thousand Eyes Splunk
• Cloud Platform preferable GCP
• CI/CD Configuration Deployment and Management
• JIRA Jenkins Harness
• Experience on any Scripting language - PowerShell Bash Perl Python Ruby
  

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website please contact .