Reservations Desk Clerk

Hotel:

Starting Compensation

Expected Job Closing Date:

Compensation is determined based on a variety of factors including experience skills qualifications and the specific location of the role. Actual pay may differ depending on these factors.

Atrium SPIRIT Where teamwork passion & appreciation ignites service excellence.

Whats in it for you

The Atrium SPIRIT is a belief in the power of Service Perseverance Inclusion Respect Innovation and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences work together to overcome challenges and are passionate about positively impacting those around us.

• Career Growth & Learning 40% of our management hires are internal promotions!
• Comprehensive Health Coverage Free Medical insurance available for employees and their families after 90 days (Silver Plan only)
• Paid Time Off & Vacation Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life Enjoy DailyPay wellness programs tuition reimbursement and exclusive discounts on your favorite brands and services.
• Everyday Essentials Enjoy FREE parking in the DOCO garage next door and a FREE shift meal every workday.
• Purpose & Impact Make a difference through Atriums community service and volunteer programs.

Job Description

What You Will Do

• Answer incoming calls promptly with a positive clear voice and a smile you can hear.
• Book guest reservations and process cancellations quickly and accurately.
• Provide helpful info about hotel services local dining shopping and travel directions.
• Handle credit card transactions securely and efficientlybecause trust matters.
• Pitch in with any other tasks needed to keep the reservations desk running smoothly.

What We Are Looking For

• Previous guest service or reception experience You know how to keep guests happy from the first hello.
• High school diploma or equivalent Solid communication skills make all the difference.
• Flexible availability Nights weekends and holidays Youre ready to work when guests need you most.
• Friendly clear communicator You make guests feel welcome over the phone.
• Attention to detail Accuracy with reservations and payments keeps everything running smoothly.

Why Atrium:

Hear it from Maria: For anyone considering a career with Atrium I highly recommend it. The company is big on internal promotions and there are always opportunities to grow whether it happens right away or down the road.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected Veteran status.

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