Field Service Technician NY

At Bloom Energy our vision for a world powered by clean reliable and affordable energy is more than just a dreamwere making it reality.

For over two decades weve been at the forefront of the global energy transition pioneering solutions that empower critical industries to thrive in a rapidly digitizing energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals electric grids manufacturing facilities and utilities our solid oxide fuel cell (SOFC) and solid oxide electrolyzer (SOEC) technologies are redefining whats possible by delivering energy abundance for all. With more than 30000 fuel cell modules deployed worldwide we are the trusted partner for Fortune 100 companies and innovators alike. Our cutting-edge solutions enable unparalleled time-to-power capabilities reliability and sustainability ensuring our customers remain ahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm.

At Bloom we thrive on collaboration bold thinking and relentless innovation. We believe that together we can create a brighter more sustainable future while tackling the most pressing challenges of the 21st century.

We are looking for a Field Service Technician to join our team in one of todays most exciting technologies. This role will report to Northeast Region Field Service Manager and Remote/Field Office in Endicott NY Regional travel required.

Role and Responsibilities:

• Provide fuel cell service during field visit dispatches
• Operate a service vehicle safely
• Create daily workflows for oneself from a list of scheduled tasks (regularly assigned to work autonomously)
• Manage on-site preventative maintenance repair test and diagnostic tasks
• Follow company procedures and protocols
• Diagnose errors or technical problems and determine/implement proper solutions
• Cooperate with a technical team and share information across the organization
• Comprehend and follow customer access requirements
• Maintain service vehicle and spare part inventory
• Maintain/build positive relationships with customers
• Produce timely and detailed service reports as required
• Other responsibilities as assigned
• Required to reside within the Service District
• Training: Two initial training sessions of up to four weeks each in San Jose CA

Education and Experience:

The following MINIMUM levels of experience and or education are required:

• High school diploma & 6 years experience in electrical process controls or electro-mechanical fields;
  - Or
• Technical diploma Journeymen Certification Electrician Certification in a technical field and relevant industry experience of 4 years (electrician electronics technician field service technician test engineer etc.)
  - Or
• 5 years or more relevant experience in commercial electrical combined with electrical-related military experience (eg. Navy Nuclear Electronics/Electrical Technician or other technical position military certified electrician or technician Gas Turbine Electrician)

Skills and Experience:

• Strong electrical troubleshooting/diagnostic skills required
• Familiar with safety standards especially those related to electrical work (OSHA & NFPA 70E)
• Prior experience as an electrician or electrical technician working with any of the following technologies: three-phase systems uninterruptible power supplies electrical generation and distribution systems power electronics automatic transfer switches and microprocessor based control platforms
• Experience with various electrical/electronic test and measurement equipment
• Able to read and interpret electrical single line diagrams and blueprints
• Experience with performing equipment maintenance in accordance with ANSI/NETA standards for Electrical Power
• Mechanical system aptitude to include troubleshooting/repair skills
• Highly motivated and able to work autonomously
• Demonstrates sound judgment in the resolution of complex problems
• Team player who exhibits a high level of integrity and professionalism
• Communicates written and verbal English effectively
• Able to execute against written and verbal procedures and sequenced work instructions
• Able to regularly handle equipment up to 50lbs. occasionally maylift up to 70 lbs.
• Able to reach squat bend and twist during the work day
• Able to use a ladder or stepstool regularly
• Able to facilitate 24X7 on-call duty
• Able to facilitate shift work as needed
• Able to regularly work alternative schedules (one week/month of Wednesday-Sunday for example)
• Able to regularly support overtime to achieve quarterly goals
• Able to regularly travel (drive) throughout a large Service District (e.g. Connecticut and Upstate New York District)
• Able to travel occasionally to other US and international destinations
• Able to maintain a driving record in good standing
• Able to work at height while following all safety training and procedures.

Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race sex color religion national origin protected veteran status or on the basis of disability. Bloom Energy makes reasonable accommodations consistent with applicable laws for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability who can perform the essential job functions unless undue hardship would result.

Bloom Energy is committed to fair and equitable compensation practices. The total compensation for this position includes standard company benefits and is based on various factors including but not limited to relevant skills and experience.

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