Howdens has an exciting new opportunity for a Trainee EPOS Analyst to join us. This role is an entry level position designed for recent graduates from Computer Science Information Systems Business or related disciplines who are interested in building a career in enterprise and trading systems.

The primary purpose of the role is to support and develop core skills across the K8 EPOS platform and the wider ecosystem of systems that integrate with it including payment services digital platforms and thirdparty trading applications used across the depot network.

Working alongside experienced EPOS specialists the Trainee EPOS Analyst will gain hands on experience supporting point of sale processes system configuration integrations and technical issue resolution within a live trading environment. The role combines operational understanding with technical problem solving requiring curiosity about how systems interact how transactions flow through the estate and how technology enables reliable and efficient trading.

Through structured training mentoring and real-world exposure the successful candidate will develop the ability to analyse EPOS and system issues end to end support change and improvement activity and work confidently with both operational users and technical teams. The role plays an important part in ensuring EPOS platforms remain stable welladopted and aligned with business and trading requirements.

What youll be doing

• Supporting the K8 EPOS platform and related pointofsale systems helping resolve incidents and service requests with guidance from senior analysts.
• Investigating EPOS and transaction issues endtoend across integrated systems (e.g. payments digital services thirdparty trading applications).
• Working with depot users technical teams and thirdparty partners to gather information test fixes and support resolution.
• Supporting configuration and change activity including testing documentation and assisting with depot rollouts.
• Learning how sales transactions flow through EPOS into downstream systems (finance stock ERP) and contributing to continuous improvement.

Am I eligible for this Graduate EPOS Analyst

• Hold a Degree (or expected) in Computer Science Information Systems Business Mathematics or a related discipline.
• Strong analytical problemsolving skills and a genuine interest in how systems support operational/trading processes.
• Clear communication skills and confidence working with both technical colleagues and nontechnical users.
• Organised curious and detailfocused with a willingness to learn in a fastpaced live trading environment.
• You must have the right to work in the UK.
• The role is based onsite 4 days per week with 1 working from home.
• Based from our Croxley Park office in Watford or our site in Howden East ridings of Yorkshire you must live within 60 minutes of us.
• Ability to work from Howden or Watford with occasional travel (including occasional overnight stays). Once trained youll join an overnight support rota for critical K8 processes.
• Some travel will be expected therefore a driving license is required.

What we can offer you:

• Competitive salary and annual company bonus
• Excellent pension scheme (company contribution of up to 12%)
• 25 days holiday bank holidays with the option to buy additional days
• Staff Discount
• Employee Assistance Programme
• Exceptional Reward and Recognition events

About Howdens:

Howdens Joinery is the UKs number one trade kitchen supplier providing thousands of products across kitchens joinery and hardware. We have over 900 depots throughout the UK and Europe making us the first choice for more than 460000 loyal trade professionals. Last year our sales reached circa 2.3bn and we have an ambitious growth agenda.

As well as the opportunity to develop within a fast paced and commercial environment you will be part of a rewarding organisation recognised for excellence in the workplace in the Best Big Companies to Work For.

How to apply

Were building a future where world-class service innovation and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career then were keen to hear from you.

Howdens is founded on the principle of being Worthwhile for ALL concerned. Were working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process please email with the job title and location and we will be happy to help you

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