Sr Product Associate Client Onboarding and Documentation Platform

We seek a high-performing Senior Associate to help evolve our client onboarding and documentation platform as a strategic product. You will bridge product vision technical architecture and delivery execution to scale a configurable highspeed platform across complex crossLOB regulatory needs. You will partner with Product Owners Design Leads Risk Compliance and Business stakeholders to define and deliver platform capabilities and reusable enablers that accelerate enterprise outcomes.

If you think in customer journeys API contracts and rule-driven designand turn that into governed scalable implementationthis role is for you.

• Contribute to the product roadmap and platform evolution with clear value propositions personas and success metrics.
• Help define data services rules engines event-driven patterns workflow integrations and UI components as reusable capabilities.
• Design for build once configure everywhere avoiding one-offs.
• Support observability and platform health (reliability performance security cost developer experience) and drive improvements.
• Publish reusable platform signals via asynchronous eventing to reduce coupling.

• Design and implement components in SOA/microservices with crisp domain boundaries API contracts and event-driven patterns.
• Build rule-driven frameworks (policy-as-code decision engines) that externalize business logic for rapid change without redeployments.
• Contribute to API standards and data contracts for interoperability.
• Support modernization from monolithic intent-based workflows to content-first configuration-driven approaches that absorb crossLOB nuances at speed.

• Operate in cross-functional squads (product design QA DevOps) using agile practices balancing innovation with stability.
• Translate regulatory and business needs into scalable technical deliverables; refine epics stories and acceptance criteria.
• Apply delivery best practices including CI/CD automated testing observability security-by-design and SRE-aligned engineering.
• Mentor junior members and promote a culture of experimentation learning and accountability.

• Partner with business risk and compliance to surface pain points and regulatory drivers; reflect them in designs and plans.
• Communicate technical trade-offs and risk/option sets in business terms for working groups and senior updates.
• Collaborate with enterprise architecture infrastructure and security to align with firmwide standards and controls.
• Support governance readiness (architecture reviews risk assessments audit evidence).

• Ensure the platform meets audit regulatory and control needs (data lineage decision explainability access controls evidence capture).
• Support SRE practices (SLIs/SLOs incident management error budgets resilience testing).
• Contribute to cost optimization and capacity planning balancing performance and scalability.
• Build and maintain telemetry on adoption performance and business outcomes to inform prioritization.

• Typically 6 years in software engineering/product design with 2 years on platform capabilities.
• Proven ability to treat software as a productclarifying value user journeys and success metrics.
• Experience building reusable capabilities (APIs SDKs frameworks shared services) used by multiple teams.
• Strong grasp of user-centered design configuration over customization and self-service enablement.

• Working proficiency in SOA/microservices event-driven architecture and API design (REST; GraphQL/gRPC a plus).
• Experience with rule engines/decision management/policy-as-code (e.g. Drools DMN OPA or similar).
• Literacy in Java/Spring Boot or Python; familiarity with cloud (AWS/Azure/GCP) containers (Docker/Kubernetes) and CI/CD.
• Understanding of data architecture concepts (domain models canonical data event sourcing CQRS lineage governance).
• Experience with workflow/case/BPM (e.g. Camunda Temporal or similar).

• Experience contributing to AI/ML integrations or experimentation assessing feasibility risk and value.
• Familiarity with modernization initiatives (microservices migration legacy decommissioning cloud adoption).

• Clear communicator who translates technical concepts for nontechnical stakeholders and business needs into implementable solutions.
• Ability to influence in a matrix drive alignment and manage ambiguity with timely escalation.
• Demonstrated collaboration with product design risk compliance operations and enterprise architecture.

• Experience with agile (Scrum/Kanban; SAFe a plus) and strong product delivery practices (epics stories acceptance criteria DoD).
• Track record delivering complex change with quality including automated tests observability and operational readiness.
• Familiarity with SRE concepts (SLIs/SLOs error budgets incidents resilience) applied to daytoday delivery.

• Experience in financial services with awareness of regulatory and banking environments.
• Exposure to analytics/telemetry and platform health metrics.
• Exposure to audit/control frameworks (SOX GDPR privacy access controls evidence capture).
• Experience with global distributed teams across time zones.

• Bachelors or Masters in Computer Science Engineering Product Design or related field.