French speaking Customer Service Representative for Athens Office
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Position: Customer Service Representative
Location: Athens Greece
Work model: On-site 100%
Employment type: fixed term (5 month contract)
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
- Serve as the main point of contact via telephone ensuring efficient call handling and clear professional communication
- Research and identify effective solutions to resolve customer issues or concerns
- Serve as the first point of contact for business partners or clients assisting with queries related to products services or account management
- Provide accurate and complete information using appropriate tools systems and procedures
- Maintain a high standard of customer service and contribute to a positive customer or partner experience
- Collaborate with internal teams to ensure seamless communication and issue resolution.
REQUIREMENTS:
- Fluent/Native in French (C1 level) with strong proficiency in both written and spoken communication. As well as good proficiency in English.
- High school diploma or equivalent qualification.
- Minimum of 6 months experience in customer service hospitality retail or a related field.
- Strong communication and problem-solving skills with the ability to apply product or service knowledge effectively.
- Proficiency with computers and customer service tools.
- Reliable high-speed internet connection and a quiet workspace (for remote work)
- Eligibility to work in Greece.
BENEFITS:
- Competitive compensation package including a base salary
- Relocation support
- Comprehensive benefits package based on role
- Supportive and accessible leadership committed to employee development
- Inclusive and community-focused work environment that values giving back
- Opportunities for career advancement and continuous learning
- And many others!
