Banquet Manager

Manage and organize activities in the banquet areas and coordinate activities in the restaurant. Assists F&B Director in achieving department objectives by performing the following duties.

As a Banquet Manager you will:

• Manage banquet team members to include servers bartenders and runners.
• Interface with all convention clients to ensure satisfaction and positive feedback.
• Maintain daily logs and revenue flash reports.
• Supervise the successful execution to include setup service and breakdown of all banquet events.
• Schedule banquet staff based on event needs oversee setup plans and provide ongoing training.
• Track expenses monitor revenue and maintain accurate banquet records.
• Ensure appropriate staffing levels for all events and coordinate room set-ups.
• Ensure guest satisfaction through direct communication with clientele.
• Maintain food and beverage par levels and rotate inventory to manage product freshness.
• Conduct regular meetings and training sessions.
• Communicate event details and responsibilities to staff ensuring smooth execution and high service standards.
• Manage staff schedules shifts and breaks to align with business needs budgeted guidelines and service expectations.
• Monitor attendance and enforce company policies.
• Maintain quality control over food beverages and supplies.
• Oversee inventory stock rotation purchasing and adherence to receiving procedures.
• Monitor beverage and cash handling authorize discounts and oversee check controls.
• Schedule banquet staff based on event needs oversee setup plans and provide ongoing training.
• Track expenses monitor revenue and maintain accurate banquet records.
• Ensure compliance with company policies safety regulations and sanitation standards.
• Conduct inspections and enforce proper handling of food beverages and equipment.
• Provide excellent service to owners and guests.
• Address guest concerns authorize necessary adjustments and ensure an exceptional banquet experience.
• Maintain accurate records reports invoices and department manuals.
• Participate in company meetings and performance programs.

Supervisory Responsibilities

Directly supervise team members at the location ensuring smooth operations. Carry out supervisory responsibilities in accordance with the organizations policies and applicable laws. Train coach and mentor team members to maintain high performance standards. Plan assign and direct work to ensure efficient workflow. Assist in appraising performance and rewarding team members for their contributions. Address complaints and resolve problems in a timely and effective manner to maintain a positive work environment.

Qualifications :

• 1 year of  banquet experience
• 2 years of leadership experience
• Experience managing and coordinating large-scale events
• Must be able to work weekends and holidays as needed.
• General knowledge of bar service wines alcohol etc.
• Make decisions based on your own judgment and company policy.
• Follow instructions without close supervision.
• Occasional carrying and lifting of items up to 50 pounds.
• Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Must pass a background check drug test and verify work eligibility in the U.S.

Additional Information :

Why Westgate  

• Comprehensive Health Benefits Medical Dental and Vision Coverage
• Paid Time Off Vacation Sick and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay Access Your Earnings When You Need Them
• Family-Focused Benefits Pregnancy Parental Leave and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) Support When You Need It Most
• Life Disability Accident Critical Illness and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program Exclusive Discounts on Hotels Cruises Resorts Restaurants Entertainment and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship  Up to $40000 for Team Members Dependents
• Career Growth and Advancement Opportunities
• Community Involvement Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility duty or qualification required. Duties responsibilities and activities may change at any time with or without notice.

Remote Work :

No

Employment Type :

Full-time