Technical Support Advisor Danish Speaker Malaga
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Job Summary
Technical Support Advisor Danish Speaker (Audiovisual Entertainment)
Location: Malaga Spain
Work Model: On-site
Start Date: ASAP
About the Role
Join an international technical support project within the audiovisual entertainment industry supporting a leading global digital platform.
In this role you will assist Danish-speaking customers with technical issues related to consumer electronics and streaming devices ensuring a smooth efficient and high-quality user experience. You will be part of a multicultural team in a fast-growing tech environment with strong focus on service excellence.
Responsibilities
- Provide technical support via phone and email
- Troubleshoot complex technical issues in a customer-friendly manner
- Identify and analyze technical problems through active listening and clear questioning
- Deliver accurate and efficient solutions using internal tools and training resources
- Document all relevant customer interactions in the system
- Stay up to date with new technologies and product developments
Requirements
- Danish: C1C2 (fluent/native)
- English: B2
- MS Office knowledge
- Service-oriented analytical and communicative profile
- Willing to learn
Nice to have:
- Previous experience in technical support
- Strong interest in technology
Working Schedule
- Monday to Friday
- 09:00 18:00
Salary & Benefits
- Base salary: 21428 gross/year
- Performance bonus: up to 1800 gross/year
- Full-time permanent contract (39h/week)
- Full paid training
- Career development programs and internal growth opportunities
- Language and specialized training courses
- Modern office in Benalmádena Costa
Relocation Package
- Relocation support included (details will be discussed during interview)
About the Opportunity
This is a great opportunity to develop your technical career within a global digital entertainment environment with strong training structured growth paths and international exposure.
Interested
If you are a Danish speaker with a technical mindset and enjoy helping customers solve complex issues this is a great opportunity to build your career in Spain.
Apply now and we will get in touch with you shortly
