Principal Technical Program Manager, EC2 Infrastructure Services
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Job Location:
Seattle, OR - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
EC2 Infrastructure Services organization is responsible for making EC2 servers available to our customers at all times. We are a key part of what makes EC2 elastic. AI infrastructure has taken a key place in EC2 and we are building systems services and automation to operate this at scale.
We are seeking a Principal Technical Program Manager to own large cross-organizational technical programs which include building and recovering Ec2 services forecasting unsellable rates defining goals for platform level unsellables working with EC2 leadership Finance and Capacity organizations to tack usage and capacity constraints.
In this role you will translate build and recovery commitments into executable technical and operational plans ensure solutions meet AWS architectural and operational standards and provide clear accurate communication to senior internal leaders and external partners. You will routinely write program update strategy and plan communications to senior leaders and executives including VPs and Directors.
The role requires deep hands-on technical knowledge of AWS architectures which includes data analytics as well as exceptional written and verbal communication skills.
Key job responsibilities
Own complex cross-org programs end-to-end
- Own program definition and delivery including charter success metrics roadmap milestones dependencies risks and decision points.
- Drive alignment across organizations that do not share reporting lines; manage competing priorities and unblock critical path issues.
- Ensure programs transition cleanly into steady-state ownership and operations.
Provide technical leadership and architectural judgment
- Engage deeply on architecture integration and operational design across security reliability scalability cost and observability.
- Apply AWS best practices and Well-Architected principles to evaluate tradeoffs and identify gaps.
- Partner with architects principal engineers and service teams to converge on solutions that are robust supportable and operable.
Executive communication and writing
- Own executive-ready narratives including options tradeoffs risks dependencies and clear decision asks.
- Produce high-quality written artifacts (one-pagers six-pagers decision memos operating reviews).
- Communicate complex technical issues clearly to mixed audiences including senior internal leaders and external partner executives.
- Proactively surface risks and manage expectations.
Build mechanisms that scale
- Create and institutionalize mechanisms that improve cross-org execution such as governance forums decision logs and readiness criteria.
- Identify recurring failure modes and address them through durable process tooling and ownership models.
- Raise program management maturity by improving planning execution and decision-making practices.
A day in the life
Principal TPM scope
- Drive operating reviews and establish program health metrics.
- Build and maintain multi-quarter plans dependency maps and critical paths.
- Define team interfaces launch criteria operational handoffs and runbooks.
- Manage delivery risk including phased delivery rollback planning and launch readiness.
- Mentor TPMs and raise the bar through coaching and strong written narratives.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
- 7 years of technical product or program management experience
- 10 years of working directly with engineering teams experience
- 5 years of software development experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- 8 years of hands-on work managing complex technology projects experience
- Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
We are seeking a Principal Technical Program Manager to own large cross-organizational technical programs which include building and recovering Ec2 services forecasting unsellable rates defining goals for platform level unsellables working with EC2 leadership Finance and Capacity organizations to tack usage and capacity constraints.
In this role you will translate build and recovery commitments into executable technical and operational plans ensure solutions meet AWS architectural and operational standards and provide clear accurate communication to senior internal leaders and external partners. You will routinely write program update strategy and plan communications to senior leaders and executives including VPs and Directors.
The role requires deep hands-on technical knowledge of AWS architectures which includes data analytics as well as exceptional written and verbal communication skills.
Key job responsibilities
Own complex cross-org programs end-to-end
- Own program definition and delivery including charter success metrics roadmap milestones dependencies risks and decision points.
- Drive alignment across organizations that do not share reporting lines; manage competing priorities and unblock critical path issues.
- Ensure programs transition cleanly into steady-state ownership and operations.
Provide technical leadership and architectural judgment
- Engage deeply on architecture integration and operational design across security reliability scalability cost and observability.
- Apply AWS best practices and Well-Architected principles to evaluate tradeoffs and identify gaps.
- Partner with architects principal engineers and service teams to converge on solutions that are robust supportable and operable.
Executive communication and writing
- Own executive-ready narratives including options tradeoffs risks dependencies and clear decision asks.
- Produce high-quality written artifacts (one-pagers six-pagers decision memos operating reviews).
- Communicate complex technical issues clearly to mixed audiences including senior internal leaders and external partner executives.
- Proactively surface risks and manage expectations.
Build mechanisms that scale
- Create and institutionalize mechanisms that improve cross-org execution such as governance forums decision logs and readiness criteria.
- Identify recurring failure modes and address them through durable process tooling and ownership models.
- Raise program management maturity by improving planning execution and decision-making practices.
A day in the life
Principal TPM scope
- Drive operating reviews and establish program health metrics.
- Build and maintain multi-quarter plans dependency maps and critical paths.
- Define team interfaces launch criteria operational handoffs and runbooks.
- Manage delivery risk including phased delivery rollback planning and launch readiness.
- Mentor TPMs and raise the bar through coaching and strong written narratives.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
- 7 years of technical product or program management experience
- 10 years of working directly with engineering teams experience
- 5 years of software development experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- 8 years of hands-on work managing complex technology projects experience
- Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 177000.00 - 239400.00 USD annually
Required Experience:
Manager
About Company
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