Data Governance Analyst

The Data Governance Analyst at AbbVie plays a hands-on critical role working closely with our Analytics and Technology teams to support internal stakeholders across Australia and New Zealand. This role is responsible for maintaining the integrity quality and governance of AbbVie ANZs data assets ensuring data is fit for purpose compliant with applicable policies and regulations and used effectively to drive business decisions. The role serves as a key liaison between internal teams and external data suppliers and plays an active role in shaping how data is sourced managed and protected across the organisation.

KEY DUTIES AND RESPONSIBILITIES

• Proactively monitor data quality across all ANZ data sets conducting regular health checks and quality audits including maintaining and managing an issues register tracking data quality problems through to resolution.
• Identify flag and triage data quality issues as new data drops are received ensuring timely escalation and resolution.
• Analyse root causes of recurring data quality issues and make clear recommendations on how best to address them.
• Manage all ANZ metadata and data mapping files.
• Own and manage the relationships and communications with all third-party data providers (e.g. IQVIA Cegedim and other local suppliers) liaising regularly on data quality issues discrepancies and enhancements.
• Monitor supplier performance against agreed service levels and escalate issues where SLAs are not being met.
• Assist in drafting and reviewing commercial contract clauses with data suppliers including provisions related to:
  • Data quality standards
  • Service level agreements (SLAs)
  • Data scope and inclusions
  • Refresh frequency
  • Issue resolution processes
• Maintain up-to-date documentation of supplier agreements data specifications and quality benchmarks.
• Ensure all data sets analytical outputs and data handling practices are aligned with AbbVies global and local data governance policies.
• Contribute to the creation and maintenance of local data governance processes procedures and standards documentation including Identifying potential data compliance risks or policy gaps to relevant stakeholders.
• Manage user access controls across data platforms and analytical tools including licence set-up modifications and deactivations.
• Conduct regular user access reviews to ensure appropriate permissions are maintained in line with current business needs.
• Manage user licence entitlements and renewals in coordination with vendors and the IT team.
• Monitor usage of analytical tools and data platforms across the ANZ organisation.
• Produce regular usage reports and statistics providing insights into adoption engagement and opportunities to improve utilisation.
• Share best-practice trends in data use and provide guidance to internal teams on how to leverage data for day-to-day decision-making.
• Triage and manage service requests related to data tools and platforms.
• Identify opportunities to streamline and automate data workflows reducing manual handling and improving data reliability and efficiency.
• Work closely with internal stakeholders across Commercial functions to understand their data needs and provide effective support.
• Support broader data literacy across the ANZ business by contributing to training documentation and knowledge-sharing activities.
• Report any adverse event within 24 hours as per AbbVies policies and procedures.
• Proactively participate in AbbVies WHS programs adhere to policies and promote a safe work environment at all times.
• Adhere to AbbVies codes of conduct and compliance processes including timely training and maintaining ethics and integrity.
• Other ad hoc duties such as administrative duties as requested.

Qualifications :

• Tertiary qualifications in a relevant discipline (e.g. Information Management Data Science Business IT or related field).
• Passion for data management data quality and continuous improvement.
• Understanding of relevant privacy legislation (Australian Privacy Act NZ Privacy Act 2020) and data compliance obligations.
• Experience in a similar data governance data management or data analyst role ideally within the Pharmaceutical or FMCG industry.
• Demonstrated experience with data governance frameworks and/or MDM tools (e.g. Reltio or similar).
• Proficiency in data analysis techniques tools and methodologies.
• Familiarity with commercial data suppliers in the pharmaceutical or healthcare space (e.g. IQVIA) is highly regarded.
• Experience contributing to vendor or supplier contract negotiations or reviews is an advantage.
• Project management skills to guide ongoing data quality retention and privacy improvement initiatives.
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Attention to detail and a methodical structured approach to work
• Ability to manage multiple priorities and work to deadlines
• Collaborative team player with strong stakeholder engagement skills
• Self-motivated with a proactive continuous-improvement mindset
• Comfortable working with ambiguity and evolving data environments

Flexibility and Availability: In line with Australias Right to Disconnect legislation we recognise and respect employees right to refuse contact outside of their working hours unless such refusal is deemed unreasonable. As we operate in an international matrixed environment there may be occasions where your role requires participation in business meetings outside of standard hours. We value and support flexibility and appreciate your willingness to occasionally accommodate these requests to ensure effective collaboration and communication within our global team.

Additional Information :

Ways We Work

• All For One Abbvie: We weigh all decisions against the common good. We inspire share and create as a team. We solve problems for all rather than serving our immediate team.
• Decide Smart & Sure: We make intelligent decisions to create the best outcomes. We act quickly embrace experimentation and learn what doesnt work and get on to what does.
• Agile & Accountable: We streamline and eliminate unnecessary obstacles. We plan but adapt as we go. We delegate and make tough decisions to ensure focus on results staying keenly aware of the urgency in all we do.
• Clear & Courageous: Open honest candid dialogue is core to our work and how we act with each other. We share information freely and continuously to find solutions. We admit mistakes. We grow stronger by putting the courage of our conviction to the test.
• Make Possibilities Real: We question with endless curiosity. Were never satisfied with good enoughpatients depend on us to deliver more. We challenge ourselves to find creative constructive solutions to turn possibilities into reality.

CODE OF CONDUCT & BUSINESS INTEGRITY STATEMENT

• AbbVie is committed to observing high integrity and ethical standards in all its business dealings with our customers with each other business partners and suppliers. 
• AbbVie as a responsible corporate citizen will adhere to these standards as well as to local national and international laws. 
• All AbbVie employees are responsible for maintaining the Companys reputation for conduct in accordance with the highest level of business integrity ethics and compliance with the law.  Soliciting and/or accepting/attempting/offering bribes or any illegal gratification is therefore cause for immediate dismissal. 
• AbbVie is committed to operating with integrity driving innovation transforming lives serving our community and embracing diversity and inclusion. 

AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more visit  & Puerto Rico applicants seeking a reasonable accommodation click here to learn more:

Work :

No

Employment Type :

Full-time