Social Media Community Manager (Part Time)

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery ride-sharing HiTech FinTech and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twenty-three locations across twelve countries which include the Philippines India and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an ever-changing world.

What We Offer: At TaskUs we prioritize our employees well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery ride-sharing HiTech FinTech and HealthTech.

TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries including the Philippines India and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an ever-changing world.

What We Offer: TaskUs provides world-class benefit packages with competitive industry salaries to all its employees. With well-developed departments such as Total Rewards Wellness HR and Diversity we continuously thrive in supporting a People First culture. We are known for our inclusiveness and community impact. We also promote internal mobility and professional development at every step of an employees career within TaskUs. Come be part of TaskUs that supports People First by applying today!

What can you expect as a Social Media Community Manager In this role you will spend your day in the trenches of the clients platform using advanced social listening tools to identify emerging trends technical friction and brand sentiment before they hit the mainstream. Youll be tasked with de-escalating high-stakes threads translating user input into actionable product insights and ensuring that every user feels heard valued and supported.

Experience Profile & Requirements

• Professional Experience: 1-2 years in Social Media Management or Social Listening/Analytics.
• Social Media Platforms: An expert at navigating major social media platforms (Facebook Instagram Threads X TikTok LinkedIn Reddit etc.) and know how to find information quickly on each one.
• Technical Proficiency: Hands-on experience with social listening tools (e.g. Brandwatch Meltwater Sprinklr or Sprout Social) and native platform analytics.
• Schedule Flexibility: Comfortable working a night shift or a flexible schedule to ensure our brand is protected across different time zones.
• Crisis Management: Proven ability to remain calm under pressure and handle sensitive high-stakes communication with discretion.
• Analytical Skills: Strong ability to translate online noise and sentiments into structured data decks and reports that provide clear insights to leadership.
• Communication Mastery: Exceptional written English skills with the ability to pivot between a professional corporate tone and a creative engaging brand voice.
• Cultural Intelligence: A deep understanding of internet subcultures memes and the nuances of employee sentiment in the BPO/Tech space.
• Academic Background: Bachelors degree in Marketing Communications Journalism or a related field is preferred.

Location: Remote

Pay: $20

Schedule: Flexible between 7am-4pm CST Monday to Friday (Part Time Does not include full benefits)

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access toopportunities. If you need reasonable accommodations in any part of the hiring process please let us know.

EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs People First culture thrives on it for the benefit of our employees our clients our services and our community.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.

EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees our clients our services and our community.

We invite you to explore all TaskUs career opportunities and apply through the provided URL Experience:

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