Creative Operations Manager (Future Opportunity)

Creative Operations Manager

Marketing and creative development is exciting when you see the work going viral across social or on broadcast during huge media events or from the stage when the team gathers to collect shiny objects at award shows. But to get to thatgreat worktherehas tobe a great foundation. A platform of process grit creative and strategic problem-solving budgetefficiencyand team management and even some informal therapy sessions.Weretalking about Creative Operations anditsthe backbone of any successful creative agency.

We need someone to partner with the Director of Creative Operations. Operations is part of the NEXT Creative Studio a 150 team of award-winning creative zealots gurus and pirates committed to delivering best-in-class work for our public-sector clients.Youllbe inspired by the team and love the culture but we need your help making sure we meet the changing markets with fidelity speedqualityand striking execution. On an enterprise levelyoullmake sure we build not just a great portfolio but a strong business geared for growth and scale.

If this sounds goodwedlove to chat. Show us howyouvedone this before at a large marketing or advertising agency. Talk about the problemsyouvesolved that are specific to large teams bigclientsand budgets and a crazyamountof deliverables. Demonstrate how you and your team are the glue sitting at the center of it all getting the bestoutthe account creative andclientsteams as a kind ofshow-runner.Looking forwardto the conversation!

About ICF Next

ICF Next brings together strategy creativity data and technology to solve real problems.

We work with organizations facing complex challenges across energy public health climate and more. The work is not just about communication. It is about helping people understand engage andtake action.

Our teams build integrated campaigns and experiences that connect with people and hold together across channels. The work needs to be clear useful and built to perform. If it does not resonate it does not work.

As aCreative Operations Manageryoull:

• Work with the Director of Creative Operations to develop and implement operational plans to help ensure efficiency and effectiveness. You can see down the road and strategize solving problems before they become critical.

• Be responsible forcreative project management from start to finish including reviewing creative task requests from account teams assigning theappropriate staff developing project schedules and estimating labor costs.

• Manage workflows for multiple clients in various mediums including digital print web video and motion graphics.

• Work closely with the creative and account teams to ensure projects are completed on time and to a high standard.

• Negotiate due dates and timelines with internal clients as needed.

• Identifyand manage risks and issues ensuring any problems are quickly resolved.

• Lead and mentor team members set performance expectations and provide feedback to improve team performance. Your reach in this goes beyond yourteamsyourecoaching everyone to their best work.

Youllneed:

• 10 years experience in creative operations preferably within an agency environment.

• A bachelors degree in marketing advertising communications or equivalent experience in a related field.

• At least 3 years prior experience managing people.

Additional Professional Attributes:

• A go-getterattitude with the ability to solve problems quickly and efficiently in a fast-paced environment.

• The ability to handle multiple tasks simultaneously while still meeting tight deadlines.

What we offer:

• Flexible working arrangements including remote and hybrid options

• Competitive benefits including healthcare and retirement plans

• Ongoing training and development opportunities

• A collaborative environment with opportunities to connect across teams

• Opportunities to contribute to social impact and community initiatives

At ICF we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed candidates are instructed to contact us in advance at. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.