Manager, Digital Sales Operations

At F5 we strive to bring a better digital world to life. Our teams empower organizations across the globe to create secure and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers and their customers better. And it means we prioritize a diverse F5 community where each individual can thrive.

The Digital Sales Ops Manager is instrumental in identifying gaps and opportunities within the digital sales organization enhancing sales performance and productivity and leading innovative sales motions to scale across theaters. The successful candidate will possess a blend of strategic thinking analytical acumen and hands-on execution with a deep understanding of global sales operations and market dynamics.

As the Digital Sales Ops leader this individual will serve as a trusted strategic partner to Digital Sales Leadership leading the development of strategies and plans that enable the success of the Digital Territory Account Manager (DTAM) and Business Development Rep (BDR) functions globally.

This role reports into the Senior Director of Demand Operations within the Revenue Ops org and manages a small but mighty team of globally distributed operations analysts. The ability to collaborate with and influence peer functions across sales marketing and operations is a critical success factor for this position.

Responsibilities include team leadership (coaching hiring etc.) budget management defining the global strategy for Digital Sales fiscal year planning optimization of systems/tools/processes evangelism and performance management through stakeholder interlock and an effective rhythm of business.

This leader is a role model for F5s culture of clarity empowerment and accountabilitybuilding a high-performing team while keeping the work human.

Primary Responsibilities

Lead and Inspire a Diverse Global Team:

• Attract develop and inspire a diverse global team. Foster a culture of accountability data-driven decision-making and proactive stakeholder engagement.

Strategic Partnership:

• Serve as the trusted advisor to the Senior Director of Demand Operations and Theater Digital Sales leaders providing strategic insights and recommendations to drive DTAM business success.

Sales Motion Leadership:

• Design and drive strategic sales motions working with DTAM leads to ensure adoption and effective execution by the sales teams.
• Provide DTAMs with relevant market and customer insights to support the execution of sales programs and enhance engagement with key accounts.

Territory and Market Optimization:

• Develop proposals for market opportunities including evaluating new geographies and market segments optimizing territory planning and setting quotas.
• Use data-driven insights to make recommendations that enhance territory alignment resource allocation and sales effectiveness.

Global Collaboration and Best Practices:

• Lead cross-functional and cross-region collaboration sharing best practices frameworks and toolkits to drive broader success within the global sales organization.
• Work closely with theater teams to tailor global initiatives to local market conditions ensuring relevance and impact.

Sales Performance Analysis:

• Analyze digital sales performance data to identify trends strengths and areas for improvement.
• Develop and maintain dashboards and reporting tools to provide actionable insights to sales leadership.
• Work with data analytics teams to refine sales metrics and KPIs ensuring they align with company goals and drive the desired behaviors.

Knowledge Skills and Abilities

Sales Expertise:

• Extensive experience in sales activities including the design and execution of sales programs campaigns and go-to-market (GTM) motions.
• Strong understanding of sales operations with the ability to navigate complex systems products and processes involved in selling motions.

Strategic and Analytical Thinking:

• Demonstrated ability to think strategically and analytically with a proven track record of providing data-driven insights and recommendations.
• Ability to identify trends draw conclusions and develop actionable plans to improve sales performance and drive business growth.

Collaboration and Influence:

• Exceptional collaboration skills with the ability to empower and influence cross-functional and cross-region teams at all levels to move toward a common vision or goal.
• Strong interpersonal skills with the ability to build and maintain relationships across the organization.

Communication Excellence:

• Excellent communication skills both verbal and written with the ability to convey complex ideas in a clear concise manner.
• Experience in developing and delivering presentations to senior executives with the ability to distill complex information into compelling narratives.

Adaptability and Innovation:

• Ability to thrive in a fast-paced collaborative and innovative high-growth environment with a proactive approach to problem-solving.
• A desire to continuously learn and adapt with a focus on driving innovation and improving processes.

Technical Proficiency:

• Proficiency with Salesforce (SFDC) Tableau and other sales operations tools with a strong understanding of how to leverage these systems to drive sales effectiveness.
• Familiarity with technology-based organizations with the ability to quickly learn and understand new systems and products.

Qualifications

• BS or BA degree or equivalent work experience
• 7 years relevant experience in/across sales sales strategy sales operations management consulting program management or Digital Sales/Demand Response experience supporting a sales organization

#LI-EM1 #LI-Hybrid

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However the description may not be all-inclusive and responsibilities and requirements are subject to change.

F5 maintains broad salary ranges for its roles in order to account for variations in knowledge skills experience geographic locations and market conditions as well as to reflect F5s differing products industries and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.

You may also be offered incentive compensation bonus restricted stock units and benefits. More details about F5s benefits can be found at the following link: F5 reserves the right to change or terminate any benefit plan without notice.

Please note that F5 only contacts candidates through F5 email address (ending with @) or auto email notification from Workday (ending with or @).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race religion color national origin sex sexual orientation gender identity or expression age sensory physical or mental disability marital status veteran or military status genetic information or any other classification protected by applicable local state or federal laws. This policy applies to all aspects of employment including but not limited to hiring job assignment compensation promotion benefits training discipline and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting .