Content Developer (EMEA Shift)
Share
Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
About Kinaxis
Are you looking to join an innovative market-leading company where you can truly elevate your career At Kinaxis we are serious about culture we are serious about technology we are serious about customers and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story then we might just be the place for you!
In 1984 we started out as a team of three engineers. Today we have grown to become a global organization with over 2000 employees around the world 6 global office and a best-in-class HQ in Ottawa Canada. As winners of several Top Employer awards globally we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.
Kinaxis is a global leader in modern supply chain orchestration powering complex global supply chains and supporting the people who manage them. Our powerful AI infused platform provides full transparency and visibility across end-to-end supply chains enabling our customers to make faster better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate todays volatility and disruption. With more than 40000 users in over 100 countries we are expanding our team as we continue to innovate and revolutionize how we support our customers.
Location
Chennai India (Hybrid)
About the team
At Kinaxis we build powerful software solutions that are transforming the supply chain industry. To support product adoption and success were looking for a driven and detail-oriented Content Developer focused on product documentation. Our team is responsible for creating and maintaining high-quality documentation and knowledge assets that enable users customers partners and internal teams to effectively learn use and master the Kinaxis Maestro tool.
Youll be part of the Product Development organization contributing to the creation of clear user-focused documentation including in-product help technical guides release notes and whats new product updates. Your work will help demystify complex functionality and ensure users can find accurate and actionable information when and where they need it.
What you will do
- Develop and maintain user-centered documentation including in-product help technical manuals feature documentation and knowledge base articles.
- Participate in planning and content strategy discussions with product managers developers and UX designers.
- Research new product features and translate technical specifications into clear and concise end-user documentation.
- Write edit and test a variety of content formats primarily product documentation but also customer-facing FAQs onboarding guides and best practices.
- Produce whats new videos to highlight new feature releases and product enhancements.
- Contribute to content management workflows and help ensure consistency in style structure and tone across all documentation assets.
- Use and experiment with AI tools and content delivery innovations to support scalable documentation strategies.
- Follow established templates and standards while also contributing to new documentation structures as needed.
- Support EMEA Business hours following hybrid model requiring three days of in-office.
What we are looking for
- Graduated from a program in Technical Writing English Communications Journalism Linguistics or a related field.
- Strong writing editing and proofreading skills with a focus on clarity and usability.
- Working knowledge of AI content tools.
- Passionate about product documentation and helping users understand complex systems.
- Self-motivated organized and able to work independently and in cross-functional teams.
- Comfortable adapting to changing priorities in a fast-paced environment.
- Familiarity with documentation and content authoring tools (e.g. MadCap Flare Oxygen Microsoft Word).
- Working knowledge of content management systems and version control practices.
- Working knowledge with software development practices UX writing or technical communication.
Nice to have
- Experience with supply chain or enterprise software.
- Knowledge of localization processes and multilingual documentation best practices.
- Skills in multimedia tools like Guidde Camtasia Canva Snagit or Adobe Creative Suite.
- Working knowledge of DITA environments
#Associate #LI-SH1
Work With Impact: Our platform directly helps companies power the worlds supply chains. We see the results of what we do out in the world every day when we see store shelves stocked when medications are available for our loved ones and so much more.
Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin Unilever P&G ExxonMobil Cisco and more.
Social Responsibility at Kinaxis: Our Diversity Equity and Inclusion Committee weighs in on hiring practices talent assessment training materials and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and were committed to a long-term net-zero operations strategy. We are involved in our communities and support causes where we can make the most impact.
People matter at Kinaxis and here are some of the perks and benefits we offer which may vary by location and employee:
- Flexible vacation and Kinaxis Days (company-wide days off)
- Flexible work options
- Physical and mental well-being programs
- Regularly scheduled virtual fitness classes
- Mentorship programs training and career development
- Recognition programs and referral rewards
- Hackathons
For more information visit the Kinaxis website at or the companys blog at .
Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates including those with specific needs or disabilities. If you require an accommodation please reach out to us at This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.
Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education experience and skills most closely match the requirements of the role. After the initial screening all subsequent decisions regarding your application including final selection are made by our human recruitment team. AI does not make any final hiring decisions.
Required Experience:
IC
About Company
Revolutionize supply chain management with Kinaxis. Get end-to-end transparency to make fast, collaborative decisions with the power of concurrency.
