Dining Manager, Cornell Dining

The Dining Manager working in close collaboration with a Sr. Dining Manager will play a key role in delivering an exceptional dining experience while ensuring the assigned allyoucaretoeat unit(s) meet operational and financial goals. This position provides daily oversight of menu execution product quality and visual presentation ensuring that every meal period reflects high standards of freshness consistency and guest satisfaction. The Dining Manager is also responsible for supporting staff training and ongoing skill development reinforcing proper food safety sanitation and qualityassurance practices to maintain a safe and compliant partnership with the Sr. Dining Manager the Dining Manager will actively coach employees on the floor offering realtime feedback that strengthens performance builds confidence and supports professional growth. Through intentional leadership the Dining Manager helps cultivate strong teamwork effective communication and a positive environment where all staff feel valued and empowered to contribute to the success of the unit.

While position responsibilities vary every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative collaborative open and welcoming; showing respect compassion and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

A successful Dining Manager will:

• Foster a welcoming servicefocused environment by building strong relationships with campus partners and ensuring excellent food and beverage service including prompt responses to concerns.

• Maintain a consistent management presence to ensure facilities remain clean attractive safe and fully prepared for guests and staff.

• Engage actively with staff providing handson training daily coaching and motivation to support strong performance and a productive team culture.

• Understand key financial indicators and identify opportunities to improve efficiency manage costs and strengthen overall profitability.

• Support regular shift meetings and help ensure daily staffing levels meet operational needs.

• Uphold Dining and University policies by modeling consistent positive adherence and reinforcing standards across the team.

• Effectively manage competing priorities by staying organized and maintaining focus on both guest experience and operational needs.

Required Qualifications

• Associates degree in culinary arts food service hospitality management or business management and/or at least two years of food service experience or a combination of education and experience.

• Technical/computer skills including experience with Microsoft Office Suite productivity tools

• Highly effective verbal and written communication skills

• Working knowledge of applicable food and health codes

• Demonstrated skill in understanding cultural differences.

This position requires a varied work schedule including availability on nights and weekends as needed.

Preferred Qualifications

• Additional professional or educational experience preferably in a high-quality collegiate dining program

• Familiarity with board plan operations and menu cycles

Visa sponsorship is not available for this position. This position is located in Ithaca New York. The successful applicant will be expected to work on campus.

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Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

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