General Manager

• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Paid time off

• Leadership & Team Development:
  • Recruit train and mentor staff to achieve performance excellence.
  • Set team goals and monitor progress using KPIs such as employee satisfaction scores and staff retention rates.
• Operations Management:
  • Maintain gym cleanliness functionality and safety standards measured by member satisfaction scores and internal audits.
  • Ensure all equipment and facilities are in working order minimizing downtime and repair turnaround times.
• Member Engagement & Retention:
  • Drive exceptional member experiences achieving high Net Promoter Scores (NPS).
  • Develop strategies to increase membership retention targeting a churn rate below 5%.
• Sales & Marketing:
  • Drive membership growth by meeting or exceeding monthly new membership targets.
  • Implement and analyze marketing campaigns with a focus on ROI and lead conversion rates.
  • Increase ancillary revenue streams such as personal training sessions and retail sales to meet revenue goals.
• Financial Management:
  • Manage and optimize budgets to maintain cost-efficiency ensuring profitability metrics are met.
  • Monitor daily and monthly financial KPIs such as revenue per member (RPM) and operating profit margins.
• Performance Analysis:
  • Use data and KPIs to evaluate club performance providing regular reports and actionable insights to ownership.
  • Continuously identify opportunities for improvement based on data trends and feedback.

• Minimum of 3 years of experience in a managerial role within the fitness retail or hospitality industry.
• Proven track record of meeting and exceeding KPIs related to sales customer satisfaction and operational efficiency.
• Strong leadership problem-solving and team-building skills.
• Excellent communication and customer service abilities.
• Proficiency in financial reporting and CRM systems.
• Passion for health and fitness.

• Competitive salary and performance-based bonuses.
• Complimentary gym membership.
• A chance to lead a passionate team in a thriving fitness community.

With more than 120 gyms open or under development across the US Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs Retro Fitness offers something for everyone. Gyms feature best in class equipment and services our Retro Blends Smoothie Bar and a selection of amenities that keep members feeling accomplished and refreshed.

With our new CEO Andrew Alfano leading the team Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey!

Interested in owning a Retro Fitness The brand is seeking qualified franchise partners to expand nationwide. For more information please visit or .