Population Health Coordinator

Site: Mass General Brigham Community Physicians Inc.

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Population Health Coordinator (PHC) is an integral member of a data-driven Ambulatory Quality team that proactively seeks to optimize preventive and chronic disease care. Centrally based PHCs are assigned to support ambulatory practices and are expected to function as innovative and critical members of both their central team and practice-based teams.


By gathering and organizing patient data the Population Health Coordinator works to identify patients unmet needs engage patients in their own care gather summary information for treatment interventions and enhance ongoing communication between the patient and her/his care team. PHCs facilitate high-value patient-centered care that improves timely access to and provision of preventive services and chronic disease treatment.

Principle Duties and Responsibilities
Gathers and manages quantitative and qualitative patient data using population registries and evidenced-based assessment tools
Learns and understands Primary Care practice workflows with respect to optimal and coordinated health care for target patient populations
Develops a keen understanding of primary care practice requirements
Manages patient data collection and generates reports for analysis
Conducts timely outreach tailored to meet each patients condition-specific needs
Support PHSO staff to develop creative processes to proactively manage target populations and provide data support and population health education when applicable
Provide data management coordination and patient outreach as needed for specific target patient populations
Recognize and report data inconsistencies to appropriate person
Contribute to the teamwork within and between departments.
Regularly attend and participate in meetings with coworkers and practice staff.
Provide constructive ideas suggestions and feedback in a positive manner.
Work collaboratively with co-workers to effectively resolve issues that impact departmental or hospital operations
Perform all job functions in compliance with applicable federal state local and company policies and procedures
Attend practice and central team meetings as directed
Other duties as assigned

Education

• High School Diploma or equivalent required Bachelors Degree preferred

Experience

• Minimum of 2 years experience in customer service or in a health care setting. Experience in promoting healthcare behavior change is desirable

Knowledge Skills and Abilities

• Ability to sensitively engage diverse groups of patients regarding their participation in their healthcare.
• Flexible and able to recognize and adapt to changing circumstances as they arise.
• Ability to think creatively and devise innovative solutions.
• Polished interpersonal skills.
• Proficiency in medical terminology and HEDIS quality performance knowledge preferred.
• Prior use of electronic health records and other health care information systems desirable

Hybrid

399 Revolution Drive

40

Regular

Day (United States of America)

Pay Range

$46217.60 - $65946.40/Annual

Grade

5

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

6010 Mass General Brigham Community Physicians Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework