Intern, Business Analyst (Selection Navigator) Milwaukee, WI
Glendale, WI - USA
Job Summary
Intern Business Analyst (Selection Navigator) Future Leaders Internship Program
As a global leader in smarthealthyand sustainable buildings our mission is to reimagine the performance of buildings to serve peopleplacesand the planet.Joining theJohnson Controls Future Leaders Internship Programmeans tapping into your skills knowledge and passion within a dynamic global setting. Recently named to Forbes list of Best Employers for New Grads 2024 Johnson Controls empowers you to turn classroom insights into real-world solutions all while forging valuable professional connections. Bybecoming part ofa community rooted in innovation connection and unforgettable experiencesyoullgain the tools and relationships needed to transform your future.
Whatsin it for you
Join hundreds of interns nation-wide for a summer of learning and fun:
Innovation Challenge
VolunteeringOpportunities
Executive Engagement
DevelopmentSessions
Inclusive and diverse environment withhybrid work opportunities
Comprehensive benefits package including 401k Medical Dental and Vision care Available day one
What you may do:
The Intern Business Analyst will support the day-to-day execution adoption and continuous improvement of Solution Navigator our customer-facing digital self-service platform. This role is ideal for a student interested in digital platforms customer experience data and cross-functional collaboration. The intern will work closely with program business and technical teams to help ensure customers and help implement/enhance functionality within the Solution Navigator platform.
How you may do it:
- Provide general business and operational support for a customer-facing digital program.
- Assist with onboarding documentation and reference materials for new and existing functionality.
- Help track and organize business questions issues and requests.
- Support basic business process documentation and validation.
- Assist with cross-functional coordination and communication across business teams.
- Maintain simple trackers logs and summaries related to activities and feedback.
- Support meeting preparation note-taking and follow-up actions.
- Assist with basic reporting presentations and administrative tasks as needed.
- Hands-on exposure to a global digital customer platform.
- Experience working across business IT product and customer service teams.
- Development of professional skills in documentation analysis and stakeholder communication.
What we look for
Required Qualifications
- Currently pursuing a bachelors degree in Business Information Systems Supply Chain Marketing Engineering or a related field.
- Strong attention to detail and organizational skills.
- Comfortable working with Excel PowerPoint and web-based tools.
- Clear written and verbal communication skills.
U.S. citizen or legal right to work in the U.S.
Preferred Qualifications:
- Interest in digital platforms customer experience or process improvement.
- Basic familiarity with CRM ERP CPQ or e-commerce concepts.
- Ability to work independently while collaborating with cross-functional teams.
Check us Out: #Internship
HIRING HOURLY RANGE: $21.00-$24.00 (Hourly rate to be determined by the education experience knowledgeskills and abilities of the applicant internal equity location and alignment with market data.) This positionincludes a competitive benefits package. For details please visit the About Us tab on the Johnson ControlsCareers site at Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.
Required Experience:
Intern
About Company
Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation sy ... View more