Manager of AI Platforms and Engineering

Job Title: Manager of AI Platforms and Engineering

Division: Data Technology and Innovation

Department: AI Product Delivery

• Salary: National (Edinburgh and Leeds) ranging from 72100 to 108000 and London from 79300 to 120000 per annum (salary offered will be based on skills and experience)

• This role is graded as: Manager Regulatory

• Your external recruitment contact is Benjamin via

• Your internal recruitment contact is Lauren via

• Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

About the FCA and team

We regulate financial services firms in the UK to keep financial markets fair thriving and effective. By joining us youll play a key part in protecting consumers driving economic growth and shaping the future of UK finance services.

The Data Technology and Innovation (DTI) division enables the FCA to be a digital-first data-led smart regulator by delivering a secure agile and cost-effective technology and data ecosystem that drives better decisions transparency and operational efficiency.

The AI Product Delivery department led by Ed Towers sits within the Digital Product Directorate. This department has been newly established to meet growing demand for AI delivery across the organisation by providing focused product-led capability.

Role responsibilities

• Own and deliver LLM platform foundations including the LLM gateway telemetry prompt and template management evaluation frameworks and vector store services ensuring they are robust reusable and fit for enterprise use

• Establish and mature LLMOps practices embedding CI/CD for prompts and chains continuous evaluation monitoring and incident management integration to support reliable production operation

• Set and maintain reference architectures and shared components enabling teams to build consistently safely and efficiently while reducing duplication and technical risk.

• Ensure cost and performance optimisation defining guardrails such as workflow boundaries and right-sized model usage to ensure sustainable and responsible consumption of LLM services

• Provide technical leadership and assurance guiding delivery teams and stakeholders to adopt standards controls and best practice aligned to organisational and regulatory expectations

• Continuously improve platform effectiveness using telemetry evaluation data and operational insights to inform enhancements manage risk and maximise value from investment in LLM capabilities

Skills required

Minimum:

• Prior experience delivering and operating modern technology platforms with exposure to DevOps MLOps or similar engineering practices that support reliable scalable services

• Prior experience supporting live production systems including monitoring incident response and ongoing service improvement to ensure performance and reliability

• Demonstrated people or team leadership capability with the ability to collaborate effectively provide direction and work with a range of technical and nontechnical stakeholders

Essential:

• Demonstrated ability to design and operate shared AI or platform services embedding modern MLOps/DevOps practices to support scalable production ready solutions

• Extensive experience managing live platforms including monitoring incident management change control and operational resilience with clear accountability for service performance

• Demonstrated capability to implement and use evaluation telemetry and optimisation frameworks to assess quality performance and value and to inform continuous improvement and cost control

• Experience setting reference architectures reusable components and guardrails to ensure consistent secure and responsible technology use across multiple teams

• Ability to manage develop and motivate engineers or specialists providing clear direction feedback and support while building an effective inclusive team

• Effective stakeholder management skills with the ability to communicate complex technical concepts clearly guide delivery teams and balance innovation with organisational and regulatory expectations

Benefits

• 28 days annual leave plus bank holidays

• Hybrid model where employees work a minimum of 40% in the office each month (expectation of50% for senior leaders). Changing from September toa minimum of 50% in the office each month (expectation of60% for Directors andExecutive Directors)

• Non-contributory pension (812% depending on age) and life assurance at eight times your salary

• Private healthcare with Bupa income protection and 24/7 Employee Assistance

• 35 hours of paid volunteering annually

• A flexible benefits scheme designed around your lifestyle

For a full list of our benefits and our recruitment process as a whole visit our benefits page.

Our values & culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one thats free from discrimination and bias celebrates difference and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation one that makes better decisions drives innovation and delivers better regulation.

If you require any adjustments due to a disability or condition your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs including options like part-time and job sharing where applicable.

Disability Confident: our hiring approach

Were proud to be a Disability Confident Employer and therefore people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment cases of high application volumes we may progress applicants whose experience most closely matches the roles key requirements.

Useful information and timeline

• Advert Closing: 6th May (midnight)

• CV Review/Shortlist: 7th May

• 1st stage W/C 11th May

• Hays Assessment 18th May

• 2nd Stage 12th June

• Your Recruiter will discuss the process in detail with you during screening for the role therefore please make them aware if you are going to be unavailable for any date during this time.