Process Engineer – Service (DePuy Synthes) | Palm Beach Gardens, FL

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

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About Orthopaedics

Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics Ready to join a team thats reimagining how we heal Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems.

Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports extremities and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at are searching for the best talent for a Process Engineer Service to join our J&J Orthopaedics team (DePuy Synthes). This position is hybrid based out of our Palm Beach Gardens FL office location.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months subject to legal requirements including consultation with works councils and other employee representative bodies as may be required regulatory approvals and other customary conditions and approvals.

Should you accept this position it is anticipated that following conclusion of the transaction you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes programs policies and benefit that case details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Purpose:

The Process Engineer Service is pivotal in ensuring the successful launch and ongoing support of innovative capital equipment products within the Process Engineering Service department. This role is responsible for understanding and translating product servicing needs into effective processes procedures and design requirements. The individual will work closely with various stakeholders including R&D Manufacturing and Suppliers to deliver serviceable and cost-efficient products. Additionally the role involves guiding product expansions internationally.

You will be responsible for:

In accordance with all applicable federal state and local laws/regulations as well as Corporate Johnson & Johnson procedures and guidelines this position:

• Collaborates with R&D Manufacturing Quality and Suppliers during product development to facilitate the delivery of serviceable products and efficient service operations.
• Assist in creating essential documentation including servicing instructions troubleshooting guides training materials and process validation protocols/reports.
• Support the coordination of service operations transfer to field service organizations by contributing to documentation and training materials.
• Engage in driving quality and serviceability enhancements using Process Excellence tools to address operational issues and improve service offerings.
• Monitors post-launch service performance analyzing results to identify root causes of issues and implementing necessary product or service improvements.
• Assist in supporting hardware and software design changes throughout the product lifecycle to ensure continued serviceability.
• Communicates relevant business-related issues and opportunities to the next management level to facilitate informed decision-making.
• Supporting installation corrective and preventative maintenance in the field including healthcare facility visits and staying up to date with the required credentialing requirements
• Ensures compliance with all Company guidelines related to Health Safety and Environmental practices promoting a safe working environment for all employees.
• Responsible for adhering to all Federal State local and Company regulations policies and procedures.
• Performs other duties as assigned contributing to the overall success of the department and organization.

Qualifications:

Required Experience & Skills:

• Bachelors degree in Engineering or a related technical field is required with a preference for degrees in mechanical electrical or biomedical engineering.
• Relevant experience in manufacturing mechanical or service engineering is required medical device industry preferred.
• Verbal and Written Communication Skills: Strong ability to communicate technical information clearly to diverse stakeholders.
• Problem Solving: Basic analytical skills to identify issues and implement solutions that enhance quality and service operations.
• The position is based in Palm Beach Gardens FL
• This position follows the J&J Flex policy which requires at least 3 days on-site with the option to work up to 2 days remote per week.
• This position may travel up to 10% travel domestically and internationally.

Preferred Experience & Skills:

• Basic understanding of Design for Serviceability principles.
• Experience in developing and writing clear technical documentation including formal procedures and engineering reports.
• Service Engineering Principles: Understanding of service engineering principles to support efforts in improving product serviceability.
• Tooling and fixturing design including 3D printing.
• Solidworks or related CAD experience.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation please contact us via or contact AskGS to be directed to your accommodation resource.

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