Culinary Operations Coordinator

We believe that exceptional culinary experiences are built on precision collaboration and a deep commitment to our people. As Culinary Operations Coordinator you will play a central role in supporting our Culinary and Stewarding teams - bringing structure clarity and consistency to a dynamic fast-paced environment. 

Start Date: May/June 2026
Contract Type: Permanent Full-Time

Key Responsibilities

Operations & Administration

• Prepare meeting agendas capture minutes and track follow-up actions to support accountability and alignment
• Support departmental projects including team engagement programs recognition initiatives and culinary masterclasses tracking progress and outcomes
• Draft and share communications such as policy updates announcements and seasonal messaging
• Compile and coordinate the weekly Culinary newsletter (Ahead of the Curve) ensuring key updates and initiatives are prepared for distribution by the Executive Chef
• Assist with P&L commentary and administrative reporting contributing to informed operational decision-making

Onboarding Culture & Compliance

• Lead onboarding and orientation for new Culinary and Stewarding colleagues creating a welcoming and engaging introduction to the team
• Ensure all SOP and policy sign-offs are completed maintaining compliance with operational and brand standards
• Maintain and update departmental policies SOPs and operational documentation
• Manage and evolve the Culinary Cultural Manual ensuring alignment with the Executive Chefs vision and consistent communication across the team

Menu Development & Documentation

• Oversee and guide menu development timelines ensuring recipe reviews approvals and post-launch accuracy checks are completed with care
• Maintain recipe books prep lists and training manuals driving consistency across all Culinary and Stewarding areas
• Support Chef de Cuisines and BOH leaders in executing structured workflows for menu development and rollouts
• Review menus and documentation for accuracy including formatting spelling and dietary considerations

Events & BEO Management

• Coordinate the daily handling and distribution of Banquet Event Orders (BEOs) ensuring all kitchens are equipped with accurate and timely information
• Maintain the BEO master binder as a clear organized and up-to-date source of event documentation
• Lead daily BEO touchpoints with Events Kitchen Chefs Stewarding Leadership and Events Management to align on upcoming events
• Participate in recurring BEO meetings with Conference Services Events and Culinary teams contributing to proactive planning and execution
• Review BEOs in detail identifying discrepancies and liaising with Conference Services on behalf of the Culinary team

Collaboration & Operational Excellence

• Act as a key liaison between Culinary Stewarding Marketing Front-of-House Conference Services and Events fostering seamless communication
• Track and manage departmental work tickets and follow-ups to support operational efficiency
• Exercise sound judgment in decision-making escalating sensitive or high-impact matters to Senior Leadership when required

Sustainability & Systems

• Champion sustainability initiatives supporting tracking reporting and continuous improvement efforts
• Utilize and adapt to operational platforms such as FoodSteps (menu carbon tracking) Orbisk (waste management) and ORCA (food digestion) to enhance insight and performance

Qualifications :

• Experience in Culinary Operations or similar role within a hospitality environment
• Experience in administrative support ideally within a hospitality environment
• Highly organized with strong attention to detail and the ability to manage multiple priorities with ease
• Strong communication and interpersonal skills with a collaborative and service-oriented mindset
• Proficiency in Microsoft Office Suite including Word and Excel
• Experience with systems such as Dayforce Birchstreet or Canva is considered an asset

Additional Information :

Job Perks & Benefits: 

• Comprehensive benefits package (Medical Vision & Dental) including extended benefits like; Mental Health Orthodontics Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.  
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees. 
• Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide. 
• Access to the Mountain Explorer Travel Program exclusive room rates for colleagues which includes 50% off all food & beverage when staying at Accor Hotels in Banff Lake Louise Jasper & Whistler. 
• One complimentary buffet meal per shift in our staff cafeteria. 
• Subsidized shared Staff Accommodation. 

Apply Today: Whether youre just starting your journey or seeking your next adventure wed love to hear from you. Explore current opportunities and discover what it means to be a Heartist at . 

Were committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process please reach out confidentially at  and well work with you to ensure your needs are met. 

At Rimrock Banff we believe that diversity makes us stronger and inclusion moves us forward. 

Our team is made up of individuals from across the globe each bringing their own culture perspective and a place as naturally diverse as Banff National Park its only fitting that our workplace reflects the same richness. 

Whether youre on shift or in staff housing we want every Heartist to feel seen valued and free to be fully themselves regardless of race culture gender identity religion abilities sexual orientation or age. 

Inclusion isnt a box we check its a value we live. And while were proud of our progress we know theres always more to learn more ways to grow and more voices to elevate. 

Together we build a workplace where belonging isnt just possible its expected. 

Be you. Be bold. Stay moved. 

#CWMRSummer26
#CWMRCulinary

Remote Work :

No

Employment Type :

Full-time