Catering Sales Associate | Full-Time | Seattle Aquarium

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services with a platform spanning venue development and end-to-end capabilities across venue management hospitality and sponsorship sales. Founded in 2015 the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas stadiums convention centers music festivals performing arts centers and cultural institutions spanning four continents.

The Catering Sales Associate is responsible for supporting the Catering Sales team in coordinating private events and assisting with sales development at the Aquarium. This role assists with lead generation client communication event logistics and administrative coordination to ensure successful event planning and execution. The Catering Sales Associate supports the full sales cycle including managing incoming leads assisting with client meetings preparing event documentation coordinating event details across departments and ensuring accurate billing and follow-up. This position also plays a key role in maintaining sales tracking supporting revenue growth and delivering a high level of customer service.

This role pays an hourly rate of $28.00-$31.00 and is commission eligible.

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays).

This position will remain open until July 31 2026.

• Manage and respond to assigned incoming leads and maintain active leads.
• Support lead generation efforts through outreach follow-up and outbound sales calls.
• Assist with sales presentations site tours and client meetings.
• Work with assigned clients to ensure all event needs and details are gathered and communicated effectively.
• Effectively communicate all event information to appropriate departments and staff.
• Develop floor plans using provided software.
• Prepare and distribute Banquet Event Orders (BEOs) and ensure accuracy of event details.
• Prepare and review event documentation for upcoming events including will call early arrivals AV forms and system updates.
• Coordinate vendors utilized by event organizers and maintain accurate vendor records.
• Ensure all required information contracts and documentation are received from clients in a timely manner.
• Verify that all payments are received according to contracted schedules and follow up on outstanding balances.
• Maintain accurate records of bookings client communications and event documentation across all systems.
• Conduct regular audits of upcoming events to ensure all details are complete including timelines guest counts payments insurance contracts and vendor information.
• Provide on-site event support as needed including evenings and weekends.
• Assist in updating sales materials and templates including pricing descriptions and formatting.
• Execute other operational or administrative duties as assigned.

• Associates degree or equivalent experience preferred.
• 1-2 years of experience in hospitality catering event coordination or sales support preferred.
• Ability to work flexible and sometimes demanding schedules (including nights weekends holidays and extended hours).
• Experience with Microsoft Office products preferred.
• Experience with Tripleseat Social Tables or similar event management software is a plus.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.