Clinical Supervisor (Senior Options)

The Clinical Supervisor provides leadership and oversight to licensed social workers registered nurses and other clinical staff who conduct in-home assessments and ongoing visits with older adults and individuals with disabilities served by the Central Ohio Area Agency on Aging (COAAA). This role ensures high-quality service delivery compliance with Medicaid and aging network program requirements and effective coordination of care. The Clinical Supervisor balances clinical oversight staff development and operational responsibilities to support positive client outcomes and maintain regulatory compliance.

Primary Responsibilities

• Staff Supervision & Leadership: Supervise licensed social workers nurses and case management staff who provide in-home assessments and care coordination. Conduct regular case conferences one-on-one supervision and team meetings. Provide coaching performance feedback and annual evaluations to ensure professional growth and accountability.
• Clinical Oversight: Review and approve care plans assessments and service authorizations to ensure accuracy compliance and appropriateness. Monitor clinical documentation for quality timeliness and completeness. Guide staff in complex cases high-risk situations or crisis intervention. Ensure services are client-centered culturally competent and aligned with best practices.
• Program & Compliance Management: Oversee daily operations of assigned clinical teams ensuring program requirements caseload expectations and performance measures are met. Ensure compliance with Medicaid waiver rules state aging program guidelines and COAAA policies. Participate in audits quality assurance activities and corrective action planning. Track performance data and contribute to program evaluation and improvement.
• Collaboration & Communication: Serve as liaison between frontline staff program leadership and external partners. Coordinate with providers healthcare systems and community resources to ensure continuity of care. Communicate program updates policy changes and training needs to staff.
• Training & Professional Development: Provide training and ongoing support for staff on clinical standards regulatory requirements and case management practices. Identify staff development needs and recommend training opportunities. Promote a supportive and team-oriented work environment.

Minimum Requirements:

• Active LSW or RN licensure.
• 2 years of experience in healthcare case management social services or Medicaid funded programs.

Preferred Requirements:

• Experience supervising or leading licensed professionals.

Skills

• Strong knowledge of Medicaid waiver programs and community-based long-term services and supports.
• Excellent leadership coaching and team-building skills.
• Strong organizational and problem-solving abilities.
• Proficiency in case management systems electronic documentation and Microsoft Office applications.

Working Conditions

• Traditional office environment with standard business hours.
• Flexibility for remote work may be approved.
• May require flexible hours to meet key deadlines.

Reasonable Accommodation Statement

COAAA is committed to providing equal employment opportunities to all individuals including those with accordance with the Americans with Disabilities Act (ADA) we will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the position. If you require an accommodation during the application or employment process please contact .

Equal Employment Opportunity Employer

COAAA empowers staff to reach their full potential in an environment that embraces each persons skills and unique experiences in order to provide the best quality customer service possible. We are a compassionate community-minded team that aspires to provide excellence in service to our neighborhoods.