Clio is the global leader in legal AI technology empowering legal professionals and law firms of every size to work smarter faster and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

You will be joining Clios Revenue Operations team as a high-impact senior leader during a pivotal phase of the companys continued global expansion. As Senior Manager Revenue Operations International you will play a critical role in scaling Clios end-to-end Lead-to-Cash motion across the International markets while optimizing existing revenue processes to support sustainable growth.

You will be responsible for overseeing and optimizing revenue operations across new business expansion and renewal motions ensuring operational excellence forecasting accuracy and strong alignment with Clios go-to-market strategy. You will partner closely with Sales Marketing Customer Success Finance and Product and report directly to the Director Sales and Channel Operations.

What youll work on:

Team Leadership & International Scaling

• Build lead and mentor a high-performing Revenue Operations team specifically focused on supporting international growth and regional distinctions.

• Partner with International GMs and Senior Leadership on OKRs

• Collaborate with sales leadership to develop and operationalize revenue strategies aligned with Clios growth objectives

• Build tools frameworks and processes that support new market entry expansion motions and renewals at scale

• Drive cross-functional alignment and consistency in operational practices between global and regional teams.

Systems & Revenue Operations

• Identify design and implement improvements to global revenue workflows and processes to increase efficiency scalability and visibility across regions

• Own and optimize systems supporting the Lead-to-Cash lifecycle in systems such as Salesforce CPQ Stripe and Netsuite

• Ensure processes scale effectively to support international expansion regional nuances and future product growth

• Ensure the revenue technology stack adequately supports the unique requirements of various go-to-market channels.

Sales Forecasting & Planning

• Develop accurate global sales forecasts using historical data pipeline analysis and market trends

• Partner with sales leadership to establish realistic targets quotas and capacity plans across regions and segments

• Drive rigor and consistency in forecasting and pipeline management

Sales Reporting & Executive Communication

• Prepare and present recurring reports dashboards and insights on sales performance key metrics and strategic initiatives

• Deliver clear actionable insights to Sales Leadership and cross-functional stakeholders to inform decision-making

Revenue Analytics & Insights

• Conduct historical reviews of account performance segmentation prioritization and win/loss analysis

• Lead predictive and diagnostic analytics to surface growth opportunities and performance risks

• Translate complex data into practical recommendations that drive revenue outcomes

• Analyze sales metrics to identify trends opportunities and areas for improvement across the funnel

• Generate insights that inform strategy improve execution and elevate global sales performance

Who you are:

• High-impact self-starter: you take initiative to move projects forward and can operate well with little guidance. Youre excited by the possibility of leading cross-functional workstreams and generating buy-in among senior leadership.

• Raw smarts and Hustle: we are looking for people who can look at complex problems and solve them start to finish.

• Strong analytical skills: you nerd out about data can quickly structure analyses to answer key business questions to drive decision-making and will also have perspectives on building the right data architecture

• Process and operational thinking: you can tackle a problem independently and quickly iterate to a solution and then also document it in a way thats easy to understand for all audiences. Previous Salesforce experience is a plus.

• Communication and stakeholder management: youll need to be able to connect with sales reps and hardware engineers alike to figure out how we build the right processes and workflows to drive efficiency while also giving us the data to measure how were doing. Strong written and verbal communication skills are a must.

• Flexibility and hustle: you manage change and ambiguity well and have no problems juggling multiple priorities while executing in a fast-paced environment. Youre comfortable pivoting quickly and often.

What you may have:

• 5 years of people leadership experience managing direct reports

• 8 years in operations sales management consulting finance investment banking or other analytical and strategic roles.

• Strong experience with either Salesforce Einstein / CRMa Looker Advanced Excel/Google sheets required

• Experience managing teams in high-growth performance-focused environments

• Experience working in B2B SaaS businesses or with other sales organizations

• Experience working in tech digital space

• Strong project management skills and the ability to mobilize cross-functional teams towards a common goal

• Strong communication skills including written and verbal communication experience with senior leadership

• Deep interest in analyzing data and the ability to see beyond the numbers to drive sound decision-making

• Comfort using and developing reports metrics and dashboards with Tableau PowerBI or other relevant sales metric tools and programs.

What you will find here:

Compensation is one of the main components of Clios Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive equitable salary with top-tier health benefits and dental coverage

• Hybrid work environment with expectation for local Clions (Vancouver Calgary Toronto Dublin and Sydney) to be in office minimum twice per week.

• Flexible time off policy

• Pension contribution

• Clioversary recognition program with special acknowledgement at 3 5 7 and 10 years

*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region applicable experience and skillset of the candidate.

Diversity Inclusion Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves and are united by our mission. We are dedicated todiversity equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included valued and enabled to do the best work of their careers wherever they choose to log in from. We believe that different perspectives skills backgrounds and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation please let us know and we will work with you to meet your needs.

Learn more about our culture at a Human and High Performing AI company meaning we use artificial intelligence to improve all of our recruitment AI helps us streamline the process for greater efficiency. However weve built our systems to ensure that a human always reviews AI-generated output and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @ email addresses.