Houseperson- Silver Legacy

Under direction of the Lead Houseperson and Section Supervisors cleans assigned guest and employee areas of hotel as well as assisting Guest Room Attendants.

• Dust vacuum and clean the following areas of the hotel: hallways lobby service and guest elevator tracks vending areas storage and supply areas emergency stairwells exit areas and other areas as assigned

• Ash urns in guest elevator lobbies must be maintained throughout your shift

• Assist in minor maintenance such as changing light bulbs unplugging toilets etc.

• Report more serious problems to the Floor Supervisor/Housekeeping Office

• Respond promptly to guest requests and deliver guest convenience items as needed

• Collect soiled linen and trash from Guest Room Attendant (GRA) carts

• Physically stock and maintain linen and supply rooms

• Assist GRAs as assigned and deliver supplies to GRA carts as needed including full cleaning bottles

• Clean guest room glasses daily

• Perform heavy duty maintenance and cleaning as assigned

• Remove room service dishes from guest room hallways for prompt pick-up

• Check all lamps and fixtures in your assigned area for burned out bulbs

• Understand and follow the Trailblazer Guide housekeeping manual and emergency/evacuation procedures

• Complete training of bloodborne pathogen procedures

• Attend regular departmental meetings as scheduled

• Exemplify our core values family style service our mission and vision

• Exemplify our DEI (diversity equity inclusion) culture

• Perform other job-related duties as assigned

• Ability to understand and comply with all company and departmental rules and regulations policies and procedures
• Skill in establishing and maintaining effective working relationships with staff and guests
• Ability to read and communicate verbally in English and Spanish
• Must be self-motivated and detail oriented
• Possess initiative and high energy level
• Knowledge of chemical use OSHA regulations and biohazard clean-up procedures
• High School diploma or equivalent

ADDITIONAL REQUIREMENTS

• Work may be performed in confined areas which may be unusually warm cold or noisy dimly lit or brightly illuminated

• Work entails use of solvents/oils mechanical and electrical devices

• May come into contact with fumes/odors and dirt/dust.

• Work is done in high places and occasionally on slippery surfaces

• Constant awareness is required of surrounding areas to insure safety of employees and guests. Constant contact with co-workers and guests

• Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps)

• Frequent standing walking repetitive use of both hands to include light and firm/strong grasping and finger dexterity near/far visual acuity depth perception field of vision accommodation and ability to see colors

• Occasional reaching overhead pushing/pulling over 100 lbs. lifting/carrying

• Seldom requires sitting bending over crouching kneeling crawling climbing balancing lifting/carrying up to 50 lbs.

• Requires simple reading writing and math skills the ability to perform simple tasks and coordination

• Must be able to follow instructions influence others meet time requirements memorization skills and use independent judgment

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values service standards and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence have excellent communication skills and observation skills and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off nights weekends holidays and overtime as needed.