Sales Development Representative

Working at Infobip means being part of something truly global. With 75 offices across six continents were not just building technology were shaping how more than 80% of the world connects and communicates.

As employees we take pride in contributing to the worlds largest and only full-stack cloud communication platform. But its not just what we do its how we do it: with curiosity passion and a whole lot of collaboration.

We operate with an AI-first mindset embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If youre looking for meaningful work and challenges that grow you in a culture where people show up with purpose this is your opportunity.

Lets build whats next together.

What this role is all about

As a Sales Development Representative (SDR) you will be the first point of contact for inbound leads at Infobip. Your mission is to respond fast qualify effectively and connect prospects with the right sales or partnership teams. This role is a key entry point into our commercial organization offering strong exposure to sales marketing and our platform.

What youll do

• Manage inbound leads for your region responding within strict SLAs
• Qualify prospects via calls chats and inbound inquiries
• Identify customer needs segment and vertical to route leads correctly
• Set up high-quality meetings for Account Executives Mid-Market or Partners
• Maintain accurate lead and account data in Salesforce
• Use Outreach to manage contact sequences based on lead source and intent
• Perform outbound prospecting when inbound volume is lower
• Collaborate closely with Marketing and Sales to improve lead quality and conversion
• Continuously learn about Infobip products use cases and sales best practices

What makes you a strong fit

• Interest in sales business development or tech/SaaS environments
• Strong communication skills and confidence engaging with customers
• Comfortable working with targets SLAs and structured processes
• Fluent English at minimum B2 level (spoken and written)
• Curious coachable and open to feedback
• Organized and detail-oriented with basic CRM discipline

Diversity drives connection

Infobip is built on diverse backgrounds perspectives and talents. Were proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race gender age background or identity if you have the passion and skills to thrive theres a place for you here.

All qualified applicants will receive consideration for employment without regard to race color ancestry religion age sex sexual orientation gender gender identity national origin citizenship disability veteran status or any other part of ones identity.

Read more about our hiring process.