Supervisor, performance media

At Glassroom we transform brilliant strategies into inspiring results.

Glassroom is a fast-growing independent media agency a true laboratory where we prioritize transparency with our advertisers the continuous professional development of our experts and the constant improvement of our practices.

We are convinced of the strength of the collective. Its curious ambitious and autonomous humans who allow us to offer a unique service to our clients. Human intelligence and teamwork are the fuel of our agency.

We are part of Humanise a collective of independent and complementary companies that share a simple conviction: consumers are first and foremost people.

Within Humanise our mission to do the best work humanly possible relies on the richness and diversity of our talents.

We celebrate the uniqueness of each person. That is why we are committed to cultivating a safe inclusive and equitable work environment that will allow you to flourish.

Job description

As a Performance Media Supervisor you will be responsible for shaping and executing major effective advertising campaigns. Your role will involve identifying and reaching target audiences uncovering relevant insights and evaluating campaign success for our clients. Overall you will ensure the maintenance of strong day-to-day client relationships. You will also be responsible for the daily supervision and coaching of a team to ensure the smooth operation of their various campaigns. As a manager at Glassroom you will also participate in developing and implementing best practices and processes within the team.

Your Responsibilities (What youll do day-to-day)

Client Account Management:

• Lead day-to-day client relationships by positioning yourself as a reliable and highly responsive partner for all their projects.

• Take full responsibility for budget reporting the invoicing process and time management reports (on a monthly basis).

Media Strategy and Planning:

• Collect and analyze market data to gather relevant insights.

• Identify target audiences and understand their behavior and habits.

• Determine the best media mix for our campaigns.

• Optimize advertising campaigns based on geographic exposure frequency duration etc.

• Allocate budgets and monitor costs.

• Track trends in online and offline media (TV shows magazines blogs radio programs).

• Evaluate the success of media strategies and campaigns.

Team Supervision:

• Support team members in their duties and professional growth.

• Contribute to the continuous training of the strategy team.

• Manage daily team workloads (facilitating weekly status meetings touchbases with team members).

• Improve team workflows to generate more added value for our strategic expertise.

Your Assets (What you bring)

• Education or equivalent experience: University or college degree preferably in advertising marketing communications or a related field.

• Professional experience: 4 to 5 years of experience in planning across all national media channels.

• Supervisory experience: 1 to 2 years of experience in team supervision is an asset.

• Planning expertise: Proficiency in tools such as Vividata Comscore Nlogic etc.

• Platform experience: Good understanding of programmatic advertising paid social and/or PPC/SEM (Google Ads META DV360 or equivalent).

• Analytical skills: Excellent mastery of Excel and/or Google Sheets; experience with Google Analytics or Adobe Analytics is an asset.

• Communication: Excellent skills in French both written and oral (English bilingualism is an asset).

Your Skills (Your Glassroom Mindset)

• Strong interest in digital and new technologies.

• Curiosity and exceptional attention to detail.

• Leadership team spirit and coaching skills.

• Analytical and conceptual thinking.

• Organization priority management and ability to perform under tight deadlines.

• Flexible open to feedback and sociable

Your onboarding journey with us!

• Day 1: Your team is there to welcome you and get to know you (lunch is on us!). A buddy is assigned to you responsible for your training and development throughout the integration process.

• Day 7: You are becoming familiar with your teammates a typical day at Glassroom and the tools and platforms you will use daily.

• Day 30: You are now comfortable with your immediate team. You know where to find information and how to use the coffee machine in the common area. You are starting to know your clients and understand the accounts youll be working on.

• Day 60: While you still ask questions here and there you feel comfortable with Glassrooms workflows and the wider team. you know your clients well and have established a work routine.

• Day 90: You feel right at home! Glassroom is no longer a mystery. You understand our core values know the names of the Glassroom team and even recognize the faces of the Humanise collective. You feel in control of your accounts and navigate between tools seamlessly.

What Glassroom Offers You (Our Benefits)

At Glassroom we invest in your well-being and development:

• Hybrid Work: A perfect balance with 3 days in the office for team connection and 2 days remote.

• Generous Time Off: 3 weeks of annual vacation the agency is closed during the Holiday season.

• Human Days: All statutory holidays doubled 5 human days to take care of yourself 1 volunteer day to give back to the community.

• Comprehensive Health: Group insurance plan (life medication dental paramedical travel...) with 3 coverage options.

• Active Well-Being: $250 per year reimbursed for your physical activities or the purchase of home fitness equipment.

• Green Transportation: Discounts on Bike share

Ready to transform ideas into business success with us We look forward to hearing from you!

#glassroom