Exams Operations Officer

• Fixed Term part time appointment (ends 26 March 2027)
• Level 5: $84002 - $% superannuation
• 0.8 FTE 28 hours per week

About the Role

The University of Wollongong (UOW) is seeking an Exams Operations Officer to play a key role in ensuring the smooth and effective delivery of final examinations by providing high-quality administrative and operational support to students and stakeholders. The position is responsible for administering exam procedures coordinating and facilitating exam sessions improving and streamlining processes and addressing issues in a timely manner. Success in this role requires a strong understanding of relevant policies along with the ability to build effective relationships and engage confidently with stakeholders in person when needed.

Reporting to the Manager Examinations youll ensure exams are delivered on time within policy and with a strong focus on student experience and operational excellence.

What Youll Do

• Coordinate in-person and online final exams across multiple venues.

• Liaise with faculties students and stakeholders to resolve complex exam issues.

• Assist with implementing reasonable adjustments for students with approved Access Plans including scheduling and logistics.

• Maintain and improve exam procedures and documentation.

• Support exam systems and contribute to process improvements.

• Occasionally supervise casual staff during peak periods.

What Were Looking For

Were seeking someone with:

• Strong organisational and communication skills.

• Experience managing rosters and coordinating large-scale events.

• Proven ability to work within policy frameworks and improve processes.

• A collaborative mindset and commitment to exceptional service.

• Empathy and professionalism when working with students and the ability to liaise effectively with internal teams to support inclusive exam delivery.

Position Description

Ready to Apply

If youre passionate about student success and thrive in a fast-paced detail-oriented environment wed love to hear from you! Submit your cv along with a cover letter (no more than 3 pages) summarising your skills and experience as it relates to the position description.

Applications close: Sunday 17 May 2026 11:55pm

Contact for enquiries: Jessica Marks Manager Examinations

The University of Wollongong is committed to equality diversity and inclusion. As an equal opportunity employer and a recognised leader in gender equality we encourage and welcome applications from a diverse range of backgrounds and people including: culturally and linguistically diverse women disability LGBTIQ and Aboriginal and/or Torres Strait Islander Australians.

Note: Visa sponsorship is not available for this position. Only candidates with valid work rights in Australia are eligible to apply.