Communications & Patient Advocacy Manager (fixed-term contract)
Job Summary
Job Description Summary
#LI-HybridLocation: Milan Italy
Relocation Support: This role is based in Milan Italy. Novartis is unable to offer relocation support: please only apply if accessible.
Please note: Closing date for applications is 2 weeks from date of posting
If you are passionate about shaping meaningful conversations that improve lives this is your opportunity to make a real difference. As Communications & Patient Advocacy Manager for the Cardiovascular Therapeutic Area you will lead innovative digital-first communications and advocacy initiatives that elevate disease awareness strengthen trust and amplify patient voices. Partnering closely with internal teams external stakeholders media and patient communities you will translate scientific progress and insights into compelling compliant storytelling that resonates in a fast-evolving landscape. This is role is offering the chance to combine strategic thinking creativity and purposedriving integrated communications that support both patients and the business.
Job Description
Key Responsibilities
- Lead integrated Cardiovascular therapeutic area communications and patient advocacy strategies aligned to patient and business impact
- Design and deliver digital-first omnichannel campaigns across brand disease awareness and patient engagement initiatives
- Build proactive media relations plans and deliver congress communications briefings and reactive support as needed
- Own strategy for websites social media and newsletters ensuring consistent messaging governance and approvals
- Use analytics and key performance indicators to optimize performance and make agile insight-led decisions
- Develop compliant partnerships with patient groups and co-create initiatives that empower and mobilize communities
- Advise cross-functional teams shaping coherent internal and external narratives and strengthening stakeholder alignment
- Manage agencies vendors budgets and documentation to ensure operational excellence transparency and compliance
Essential Requirements
- Bachelors degree or equivalent professional experience in communications public affairs or a related discipline
- Proven experience delivering digitalfirst omnichannel communications within a pharmaceutical biotech or healthcare environment spanning brand disease awareness and patient engagement initiatives
- Strong digital and content strategy expertise including social media corporate and campaign websites newsletters and integrated omnichannel campaign execution in highly regulated settings
- Solid experience managing media relations public relations activities and external agency partnerships including working within medical legal and compliance frameworks
- Demonstrated ability to collaborate effectively across crossfunctional teams (e.g. Medical Affairs Regulatory Market Access Corporate Affairs) and influence a diverse range of internal and external stakeholders
- High proficiency in written and spoken English with a strong ability to translate complex scientific medical and regulatory topics into clear credible and engaging narratives
Skills Desired
Communication Medium Corporate Communication Creativity Internal Communications (Ic) Interviewing Skills Marketing Media Campaigns Media Relations Multimedia Social MediaRequired Experience:
Manager
About Company
Novartis is a global healthcare company based in Switzerland that provides solutions to the evolving needs of patients worldwide.