PMO Manager JP Morgan Personal Investing

The PMO Manager leads a team of PMO professionals to drive consistent highquality delivery across the business and a portfolio of programmes and projects. You will establish and own PMO standards and drive the adoption of this through the organisation partnering with Delivery Lead Product Engineering Finance and Risk/Controls stakeholders. Youll set the bar for planning discipline risk management and data quality.

Key responsibilities

• PMO leadership and people management
  • Lead mentor and develop a team of PMO analysts; establish goals coaching cadences and capability roadmaps.
  • Define team ways of working workload allocation and service levels to support programs at varying maturity levels.
  • Foster a culture of accountability continuous improvement and collaboration across business and technology.
• Governance and operating model
  • Design implement and continuously improve portfolio governance (stage gates change control benefits tracking).
  • Maintain PMO standards templates and controls; ensure adherence to enterprise policies while enabling pragmatic agility.
• Portfolio planning and delivery assurance
  • Oversee integrated planning and dependency mapping across business areas programmes and projects.
  • Establish health checks and assurance routines; proactively identify delivery risks and intervene with recovery plans.
  • Drive scope management discipline and manage crossinitiative tradeoffs to protect strategic outcomes.
• Resource management
  • Maintain view on overall resource allocation within the organisation
  • Partner with Finance on forecasting capitalisation budget tracking and benefits realisation.
• Risk issue and dependency management
  • Set standards for RAID quality and timeliness; ensure mitigation plans are actionable and tracked to closure.
  • Manage dependencies and coordinate with senior stakeholders.
• Reporting analytics and tooling
  • Develop and monitor portfolio performance metrics and dashboards. Produce concise executive-ready status reports and portfolio KPIs).
• Stakeholder engagement and communications
  • Serve as a trusted advisor to senior leaders translating complex delivery data into clear actionable insights.
  • Facilitate planning increments business reviews and executive communication; tailor messaging by audience.
• Change management and adoption
  • Support organisational change readiness training and communications planning often in collaboration with operations

Qualifications

• 8-10 years of experience in PMO program/project management or portfolio operations in complex matrixed organizations; 24 years leading teams.
• Proven track record establishing or maturing PMO functions and governance at scale.
• Deep knowledge of delivery methodologies (Agile Scrum Kanban Waterfall/hybrid) and associated governance practices.
• Demonstrated expertise in portfolio planning dependency management and financial stewardship (OpEx/CapEx capitalisation benefits).
• Proficiency with Jira/Confluence a must other PPM/work management tools a plus. Demonstrated ability to embed AI tools into workflows a significant bonus.
• Advanced Excel and PowerPoint for executive analytics and storytelling.
• Exceptional communication and influencing skills; able to drive alignment across Technology Product Finance and Risk/Controls.

What youll bring

• Strategic thinking: Anticipates portfolio risks and shifts; aligns execution with business strategy.
• Delivery discipline: Instils standards that improve predictability and quality.
• Datadriven decisioning: Uses metrics and analytics to guide prioritisation and escalate effectively.
• Talent development: Builds highperforming PMO teams with clear growth paths.