Operations Manager
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Job Location:
Brooklyn, NY - USA
Yearly Salary:
$ 61250 - 65000
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Replies within 24 hours
Benefits:
- 401(k)
- Bonus based on performance
- Free uniforms
- Training & development
- Dental insurance
- Flexible schedule
- Paid time off
- Vision insurance
- Employee discounts
- Wellness resources
Commanders Intent
This role is for individuals who want to build lead and leave a lasting impact; not just complete tasks. Lead the systems people and discipline required to eliminate dirty streets in Brooklyn. Build a team that executes reliably documents thoroughly and improves weekly while preparing Foot Soldiers for growth.
Role Overview
The Operations Manager leads daily field and administrative operations. This role ensures services are delivered efficiently safely and on time while meeting NYC standards and client expectations.
You will manage routing scheduling staff and equipment while strengthening systems and team performance. This role is ideal for a field supervisor dispatcher or service coordinator ready to step into operations leadership.
Core Responsibilities
Operations
- Oversee daily field operations
- Plan and optimize routes schedules and workflows
- Ensure on-time high-quality service delivery
- Maintain readiness for snow and high-demand operations
Team Leadership
- Supervise technicians dispatchers and inspectors
- Lead team meetings coaching and performance management
- Support hiring and staffing decisions
Field Execution
- Conduct inspections ride-alongs and field visits
- Provide real-time coaching and ensure standards are met
Quality & Compliance
- Maintain documentation reporting and service quality
- Ensure compliance with NYC labor and sanitation standards
Customer & Community
- Maintain strong client relationships
- Uphold service standards and company reputation
Systems & Admin
- Manage inventory equipment and reporting
- Use data and dashboards to drive decisions
Performance Expectations
- 2 service issues per 100 clients weekly
- 95% on-time completion
- Routes optimized weekly
- Labor managed daily
- Consistent inspection and documentation
Requirements
- 3 years in operations field service or logistics
- Experience managing teams and daily operations
- Valid drivers license
- Strong leadership organization and decision-making
- Experience with tools (Slack Google Workspace CRM etc.)
- Ability to use data to improve performance
Ideal Candidate
- Reliable and accountable
- Calm under pressure
- Strong decision-maker
- Focused on continuous improvement
- Builder mindset (not just coordinator)
Work Conditions
- Full-time role based in a shared/co-working office in Brooklyn
- Work is largely independent with daily coordination through our virtual office (Slack)
- Requires comfort communicating and leading through digital tools not just in-person interaction
- Regular field visits to support operations inspections and team leadership as needed
- Must be available during peak operational periods (including snow and emergency services)
About Foot Soldiers
Foot Soldiers is a growing mission-driven sanitation and maintenance company dedicated to eliminating dirty streets supporting kingdom causes and building cleaner healthier and more vibrant communities across New York City.
Founded from grassroots community work in Brooklyn our mission is rooted in real experience; addressing not just sanitation but the conditions that impact how people live move and take pride in their neighborhoods. We partner with homeowners property managers government agencies and community leaders to deliver reliable high-quality service while building systems that drive long-term change at the street level.
Founded from grassroots community work in Brooklyn our mission is rooted in real experience; addressing not just sanitation but the conditions that impact how people live move and take pride in their neighborhoods. We partner with homeowners property managers government agencies and community leaders to deliver reliable high-quality service while building systems that drive long-term change at the street level.
As a small but expanding company every team member plays a direct role in shaping operations strengthening systems and delivering visible impact. This is an opportunity to grow with a company where leadership matters accountability is expected and the work directly improves the communities we serve.
Compensation: $61250.00 - $65000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Step Into Purpose Join Brooklyns Fight to #EliminateDirtyStreets!
Were a Brooklyn-based sanitation and property maintenance company. Since 2001 our team has helped homeowners property managers government agencies and businesses keep their properties clean shoveled and compliant through sweeping trash management and snow services.
Our mission: Eliminate dirty streets support Kingdom causes and foster clean healthy vibrant communities.
When you join Foot Soldiers youre not just taking a job. Youre joining a team that values God first accountability safety and service. Every property we maintain helps improve the neighborhoods we serve.
Ready to make a difference Join the Foot Soldiers team and help us build cleaner stronger communities.
What we look for: Reliable people who show up on time take pride in their work and care about improving their community.
What we look for: Reliable people who show up on time take pride in their work and care about improving their community.
Required Experience:
Manager
About Company
Reliable property maintenance services in Brooklyn, including street sweeping, trash removal, and snow clearing. Trusted by homeowners and property managers.
