MSP IT Sales Engineer

About the Role

As an MSP IT Sales Engineer you serve as the technical backbone of our revenue team bridging the gap between complex managed services capabilities and the real-world business problems our prospects face. You will partner closely with Account Managers and Sales Representatives throughout the sales cycle to design solutions earn technical trust and turn opportunities into wins.

Core Responsibilities

• Lead technical discovery sessions to uncover infrastructure security and operational challenges
• Design and present tailored managed services solutions including cloud networking cybersecurity and helpdesk
• Develop and deliver compelling proof-of-concept demonstrations and solution walkthroughs
• Author technical proposals statements of work and architecture diagrams
• Respond to RFPs and RFIs with precise accurate technical content
• Collaborate with delivery teams to ensure sold solutions are implementable and profitable
• Support contract negotiations with technical justification and scope clarification
• Stay current on vendor technology certifications and competitive positioning
• Provide feedback to product and operations teams based on field insights

Qualifications

• 36 years in a pre-sales solutions engineering or technical consulting role
• Strong grasp of MSP service stacks: RMM NOC/SOC cloud (Azure/AWS) Microsoft 365 SD-WAN
• Experience scoping managed IT security or cloud services contracts
• Exceptional communication skills equally fluent with CIOs and IT administrators
• Proficient in building business cases ROI models and TCO analyses
• Relevant certifications preferred: CompTIA MCSA CCNA AWS/Azure Associate
• Familiarity with PSA tools (ConnectWise Autotask) and CRM platforms (Salesforce HubSpot)
• Ability to manage multiple active opportunities simultaneously under time pressure

Compensation & Benefits

Competitive base salary commensurate with experience plus performance-based variable compensation tied to influenced revenue. Benefits include health dental vision PTO 401(k) match training budget and vendor certification reimbursement.

Required Experience:

Senior IC