NorthStar Memorial Group is seeking an IT Manager at our Home Office in Houston TX.

We are seeking a hands-on results-driven IT Manager to lead the modernization stability and security of our technology environment. This role is critical to ensuring a reliable scalable infrastructure that supports NorthStars business operations while meeting strict cybersecurity and regulatory standards.

This leader will play a pivotal role in modernizing our cloud infrastructure strengthening system reliability and driving key initiatives across data management disaster recovery and compliance.

Key Responsibilities Include:

Infrastructure Modernization & Reliability

• Lead the modernization of cloud-based infrastructure with a focus on performance scalability and long-term sustainability
• Ensure a stable highly available environment for business-critical applications
• Oversee server environments system architecture and cloud operations (primarily Azure)

Security & Compliance

• Maintain systems in alignment with cybersecurity best practices and internal standards
• Partner with leadership to strengthen and evolve security posture across the organization
• Ensure compliance with PCI and other applicable regulatory requirements

Data Management & Continuity

• Oversee data storage strategy backup processes and disaster recovery planning
• Ensure business continuity through well-tested recovery protocols and redundancy planning

Team Leadership & Performance

• Lead develop and manage IT staff fostering accountability and continuous improvement
• Establish and monitor KPIs to measure team and system performance
• Drive performance management processes coaching team members to achieve high standards

Qualifications & Experience

• Proven experience in an IT Manager or similar leadership role
• Strong hands-on experience with cloud infrastructure particularly Microsoft Azure
• Demonstrated success managing infrastructure systems and security in a production environment
• Experience with PCI compliance and working within regulated environments
• Solid understanding of data management backup strategies and disaster recovery planning
• Strong leadership communication and performance management skills
• Relevant certifications (Azure or related) preferred

What Success Looks Like

• Modernized scalable cloud infrastructure supporting business growth
• Improved system reliability and uptime across all critical applications
• Strengthened cybersecurity posture aligned with industry standards
• Fully compliant systems and processes (PCI and regulatory requirements)
• High-performing IT team aligned to clear KPIs and accountability

Why Join Us

This is an opportunity to step into a high-impact role where youll shape the future of our IT environment. Youll have the autonomy to lead meaningful change modernize systems and build a strong secure foundation that supports the business at scale.