Clerk Communications

Role Summary

Assists the Coordinator in supporting the day-to-day operations of the Region 3 Communications and Marketing (MAC) Department. Provides clerical organizational and communication support for print digital and internal/external communication efforts. Works under moderate supervision.

Minimum Qualifications

• High school diploma or equivalent
• Basic proficiency in Microsoft Office and/or Google Workspace
• Preferred: experience in an office clerical or communications-related role
• Preferred: Associates Degree

Knowledge Skills and Abilities

• Strong written and verbal communication skills
• Basic proofreading and formatting skills
• General knowledge of computer operations and software applications especially those utilized in Region 3
• Experience troubleshooting application systems.
• Effective organizational communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively
• Ability to complete a high volume of tasks and projects with little or no guidance
• Strong attention to detail and organization
• Customer service mindset and professionalism
• Ability to follow written and verbal instructions
• Ability to handle confidential information with discretion
• Ability to maintain professionalism and emotional control under stress
• Adaptability and ability to respond to changing needs
• Perform other duties as assigned by the Communications Coordinator

Essential Functions

• Draft format and proofread basic communications (emails memos newsletters)
• Provide clerical support including filing record keeping and document organization
• Assist with preparing and distributing printed and digital materials
• Inspect printed materials for cleanliness and accuracy during assembly.
• Communicate with internal and external stakeholders via phone email and in person
• Maintain organized communication logs reports and correspondence
• Support website updates and social media posts as needed
• Assist with event communications materials and coordination
• Assist with various events year round including conferences.
• Ensure timely and accurate completion of assigned tasks
• Maintain confidentiality of sensitive information
• Draft format and proofread basic communications (emails memos newsletters)
• Provide clerical support including filing record keeping and document organization
• Assist with preparing and distributing printed and digital materials
• Inspect printed materials for cleanliness and accuracy during assembly.
• Communicate with internal and external stakeholders via phone email and in person
• Maintain organized communication logs reports and correspondence
• Support website updates and social media posts as needed
• Assist with event communications materials and coordination
• Assist with various events year round including conferences.
• Ensure timely and accurate completion of assigned tasks
• Maintain confidentiality of sensitive information

Preferred (But Not Required)

• Experience with Canva or basic graphic design
• Familiarity with social media platforms
• Basic website editing experience

All positions at ESC 3 are defined as security-sensitive. Security-sensitive positions are those which require employees to be entrusted with the certain types of data whether electronic or in paper form. Those data elements as defined by the ESC 3 Data Classification and Handling Policy may include but not limited to:

• Sensitive Personal Information (SPI)
• Personally Identifiable Information (PII)
• Protected Health Information (PHI)
• Family Educational Records (FERPA Data)
• Federal Tax Information (FTI)

It is the employees on-going responsibility to safeguard this type of data and to report any instance of lost or stolen data.