Associate Director of Business Operations

Working Title: Associate Director of Business Operations

State Role Title:Financial Services Specialist I

Position Type:Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Exempt: Not Eligible for Overtime

College/Division: Intercollegiate Athletics

Department: 300022 - Intercollegiate Athletics Adm

Pay Band:4

Pay Rate:Pay Range

Specify Range or Amount: $48000 - $52000

Is this a JMU only positionNo

Is this a grant-funded positionNo

Is this a Conflict of Interest designated positionN/A

Beginning Review Date:05/08/2026

About JMU:

At James Madison University (JMU) were more than just a publicly funded institution were a vibrant welcoming community located on a stunning campus where innovation collaboration and personal growth thrive. Our mission is to prepare students for a bright future and we believe that starts with supporting the people who make it all possible: our employees.

Why Work at JMU
We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing:
Generous Leave: Enjoy paid vacation sick leave parental leave community service leave and 19 paid holidays annually.
Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.
Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.
Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources events and support.
Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

At JMU we believe in Being the Change and that starts with creating an environment where you can grow contribute meaningfully and feel supported every step of the way.

Discover what makes JMU a great place to work: Information:

James Madison University a Division I member of the NCAA and Sun Belt conference is seeking an Associate Director of Business Operations. The Associate Director of Business Operations supports the financial integrity compliance and operational effectiveness of the athletics department by leading assigned business functions coordinating institutional reporting requirements and overseeing administrative business staff. This role serves as a key liaison between the athletics business office and university partners auditors and governing bodies while exercising independent judgment in financial coordination workflow management and process improvement. The position contributes to sound fiscal stewardship regulatory compliance and efficient day-to-day business operations across assigned sports and units.

Duties and Responsibilities:

Athletics Business Office Liaison & University Coordination

• Serve as the primary point of contact between the athletics department and university offices regarding business operations financial processes and administrative inquiries.
• Coordinate communication between assigned athletics units and university partners to ensure alignment with institutional financial policies and procedures.
• Respond to and resolve business-related questions from campus stakeholders escalating issues as appropriate.
• Support process improvement initiatives in collaboration with university departments to enhance efficiency and compliance within athletics business operations.

Financial Reporting Compliance and Audit Coordination

• Lead task assignment tracking and progression related to EADA NCAA and internal or external audit reporting requirements.
• Serve as the primary athletics business office contact for auditors and financial reporting personnel.
• Receive audit and reporting inquiries assess scope and requirements and assign completion responsibilities to appropriate athletics and university stakeholders.
• Monitor reporting timelines and deliverables to ensure accuracy completeness and on-time submission.
• Maintain documentation and supporting materials necessary for compliance reviews and audit readiness.

Supervision & Oversight of Business Office Administrative Staff

• Oversee the daily work and performance of business office administrative assistants.
• Lead administrative assistant communications including coordination of priorities procedural updates and expectations.
• Plan and facilitate monthly administrative assistant meetings to review workflows deadlines and process updates.
• Partner with university offices to implement process changes or system updates affecting administrative assistant responsibilities.
• Provide guidance training and feedback to support effective execution of business office functions.

Day-to-Day Business Operations for Assigned Sports and Units

• Lead daily business operations for assigned sports and administrative units in alignment with institutional and athletics financial policies.
• Oversee reconciliation of purchasing card transactions and travel reimbursements ensuring proper documentation and compliance.
• Review expense reports for accuracy completeness and policy adherence and monitor approval workflows to resolution.
• Create requisitions and facilitate the contract approval process in coordination with procurement and legal offices.
• Serve as a resource to coaches and unit leaders regarding allowable expenses timelines and business procedures.

Specialized Financial Processing & Budget Support

• Serve as a secondary processor for Unrelated Business Income Tax (UBIT) reporting and Auxiliary Business Organization (ABO) invoicing.
• Assist in monitoring assigned financial activities to ensure compliance with applicable tax and reporting requirements.
• Coordinate with primary processors and university partners to resolve questions or discrepancies.

Budget Monitoring Analysis and Revision Support

• Support the Director of the Business Office in monitoring at-risk budgets across assigned sports and units.
• Provide informed recommendations for budget revisions based on financial data and operational needs.
• Assist with the preparation and entry of approved budget revisions into the financial system.
• Support ongoing fiscal planning efforts to promote responsible budget management within athletics.

Qualifications:

Required:

• Progressive experience in business operations finance or administrative support within athletics higher education or a complex organizational environment.
• Demonstrated knowledge of financial processes reporting requirements and compliance standards.
• Experience coordinating multi-step workflows and collaborating with internal and external stakeholders.
• Strong organizational analytical and communication skills with the ability to exercise independent judgment.
• Proficiency with financial systems reporting tools and standard office software applications.

Additional Considerations:

• Supervisory experience.

Additional Posting Information:

Conditions of Employment:

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age color disability gender identity or expression genetic information national origin parental status political affiliation race religion sex sexual orientation or veteran status.

We promote access inclusion and diversity for all students faculty staff constituents and programs believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: .

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at or You may also visit the JMU Human Resource Office located at 752 Ott Street Harrisonburg VA 22807 and we will be happy to assist you.