Field Service & Installation Engineer Eastern Canada

ElementarAmericas Inc. is a 100% owned subsidiary ofElementarAnalysensystemeGmbH and is based in Ronkonkoma New global headquarters near Frankfurt/GermanyElementaris the worlds leading manufacturer of analytical instruments for the analysis of key elements such as carbon sulfur nitrogen oxygenhydrogenand chlorinefound in a wide variety of chemical substances pharmaceutical products environmental samples agricultural food and feed products petro-chemistry in education research or industrial quality control.

We arecurrentlyrecruiting for aFieldService & Installation Engineerlocatedineastern Canada (preferably near Toronto Ottawa Quebec City or Montreal) within60kmof an airport or be able torelocateto one of these places. TheFieldService & Installation Engineer willbe responsible fora variety of service-related functions including but not limited to the repair maintenance and installation include the training of customers andElementarcompany engineers and continuedsupport of those customers through phone and email contact. The Field Service & Installation Engineer will report directly to theLead Field Service Engineer.

• On-site installation validation repair and maintenance of Elementar productsincluding elemental analyzers and peripherals
• Providing technical training to customers technical support personnel and service engineers
• Accurate documentation and reporting of all repairs and product failures and when applicable providing design change and improvement recommendations
• The maintenance and control of the engineers spare part inventory in accordance with the administrative policies
• Providing customers and other personnel necessary support and documentation required to effect instrument repairs maintenance and installations
• Travel as required to provide service support to customers and other company personnel
• Ensure timely submission of all necessary reports and other required paperwork
• Promote sales of Service Contracts and Warranty Extensions

• Bachelors degree in Engineering Chemistry Biology Geology or similar scientific field is required graduate degrees preferred
• 3-4 years of experience with analytical instrumentation with an applied knowledge of elemental analyzers(EAs)
• Previous experience with Elementar EAs is a plus
• Effectively communicate with customers and support staff in person via phone or email
• Ability to produce clear and concise maintenance documentation
• Travel approximately 75% with valid drivers license and passport
• Experienced working with a CRM system and the MS Office Applications
• Ability to work from home office to provide remote technical support
• Ability to lift up to 60 lbs.

• Comprehensive health benefit package
• Competitive salary
• Retirement savings account with a company match
• 20 vacation days and 11 paid holidays
• Paid leave of absences
• Remote/Hybrid environment working from home and in the field
• A rewarding and exciting position including long-term growth and development potential
• Opportunity to work in an open and dynamic team with flat hierarchies and short coordination channels

Elementar Americas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristics protected by federal state or local laws.