Retail Lease Administration & Operations Specialist

Overview:

At Saje Natural Wellness were natures original farmacy blending the superpower of plants so you can remedy real life naturally. And like nature were continually growing! As we continue to build our team were seeking talented people to join us: in our stores support offices and distribution centres. We are a purpose-driven people-first organization where collaboration innovation and entrepreneurial mindsets thrive.

We look for individuals who have drive and warmth agility and passion and keep customer experience at the centre of everything they do.

At Saje youll connect with a dynamic community and make a positive impact. Join our team and grow your career alongside the most talented hard working and kind-hearted people out there.

The impact youll make:

The Retail Lease Administration & Operations Specialist is responsible for lease administration including tracking and executing renewals and options maintaining accurate lease data and critical dates managing rent payment reporting and retail offsite leases and coordinating with Legal Insurance landlords subtenants vendors and internal teams as needed.

All Saje Team Members are responsible for contributing to Sajes culture and maintaining a positive environment for themselves and their peers.

What youll do:

• Support the full portfolio of Saje leases by maintaining accurate lease data critical dates key financial terms payment amounts contractual obligations and related forecasts.
• Be responsible for retail lease renewals in partnership with the Director Retail Operations and external leasing partners by reviewing and benchmarking renewal/amendment proposals against existing contracts flagging risks discrepancies and negotiation options and coordinating required changes with Legal and Insurance to improve store productivity.
• Maintain renewal trackers and status reporting ensuring executed documents are distributed to stakeholders and lease records/forecasts are updated promptly.
• Produce monthly rent payment files ensuring charges align to lease terms and abstracts and include any one-time or ad-hoc billings.
• Maintain a 12-month rolling rent and occupancy forecast by validating inputs against lease terms and updating assumptions as changes occur.
• Submit monthly sales reports to landlords on time and in the required format in accordance with lease reporting requirements.
• Administer subleases by serving as the primary subtenant contact issuing annual charges and tracking/collecting monthly payments for both Canadian and U.S. entities.
• Maintain vendor compliance documentation by keeping Certificates of Insurance (COIs) current for each location and tracking required state/provincial items (e.g. business licenses).
• Provide general Retail Operations administrative support and coordination where needed to enable store productivity.
• Support insurance claim administration as needed by preparing required documentation and following up on applicable reimbursements.
• Contributes to a team environment where all Team Members consistently experience a sense of belonging and inclusion.

Wed love to hear from you if you have:

• Experience in lease administration real estate operations real estate accounting or financial operations with experience supporting a retail real estate portfolio.
• Demonstrated experience managing lease data abstracts critical dates rent schedules renewals amendments and compliance documentation.
• Strong working knowledge of rent payment processing reconciliations and forecasting with experience preparing monthly rent files and occupancy forecasts.
• Experience supporting or coordinating lease renewals and amendments including reviewing proposals flagging financial or contractual risks and partnering with crossfunctional stakeholders (e.g. Legal Finance Insurance).
• Comfortable administering subleases including invoicing collections tracking and stakeholder communication across jurisdictions (Canada and/or U.S. exposure an asset).
• Proven ability to manage recurring monthly deliverables and multiple deadlines with a high attention to detail.
• Advanced Excel skills (e.g. lookups pivots forecasting models); experience working with ERP or lease management systems strongly preferred.
• Strong written and verbal communication skills with the ability to interact professionally with landlords vendors brokers and internal partners.
• Highly organized proactive and able to work independently while contributing to a collaborative cross-functional team environment.
• Experience supporting retail operations or multi-location environments is an asset.
• Passion for natural wellness and alignment with Sajes values and purpose.

Why Saje

Here at Saje we understand that joining a team is an important decision to make so we want to be sure youre supported to do your best work.

The compensation range on average for this position is from $ annually. Base pay is dependent on market location and mayvary depending on job-related knowledge skills experience and internal equity.

In addition to your base we offer:

• Annual bonus program
• A hybrid way of working
• Flexible work hours based on business needs
• Wellness days to ensure youre taking care of your mental and physical health
• Health benefits - comprehensive health vision and dental packages
• Paid sick days
• Generous product discount
• Full onboarding plan and onboarding buddy to help you settle in
• Employee Assistance Program - 24/7 support resources and information available to you and your family
• GRSP matching programs
• Paid time off to ensure youre resting & recharging
• Product training to help you learn about the benefits and efficacy of our 100% natural products to support your own wellness journey

Note: The incentive programs benefits and perks have certain eligibility requirements. The company reserves the right to alter these incentive programs benefits and perks in whole or in part at any time without advance notice.

Join our team!

If this opportunity sounds like you please apply in the link below. Not sure youre 100% the right fit We encourage you to apply even if you dont have all of the listed qualifications. We offer a thorough onboarding experience to set you up for success learning and development support and help you to integrate seamlessly.

All applications are viewed by a member of our team and therefore we do not use AI as part of our screening & selection process. We do use AI to transcribe our preliminary screening calls with our recruitment team. This job posting is for an existing vacancy on our team that we are presently hiring for.

Saje provides equal employment opportunity to all employees and applicants and we believe the best teams are made up of diverse perspectives and people. We offer reasonable accommodations to candidates with disabilities throughout the recruitment process and will work with you to ensure you are supported while working at Saje.