Liability Claims Adjuster
Job Summary
Our Story
Imagine being part of a team thats not just shaping the future but actively driving it. At Davies North America were at the forefront of innovation and excellence blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group we help businesses navigate risk optimize operations and spearhead transformation in the insurance and regulated sectors.
The Liability Claims Adjuster is responsible for the investigation evaluation negotiation and resolution of liability claims on behalf of our clients. This role requires independent judgment in determining compensability coverage liability damages and appropriate reserving while ensuring claims are handled in compliance with client-specific guidelines internal standards and applicable statutory and regulatory requirements.
Key Responsibilities
- Investigate and evaluate liability claims to determine coverage liability exposure damages and appropriate resolution strategy
- Analyze claim exposure and recommend the proper course of action to achieve timely and appropriate settlement outcomes
- Set monitor and adjust claim reserves in accordance with established reserving practices
- Communicate effectively with insureds claimants attorneys clients vendors and other involved parties throughout the claim lifecycle
- Develop and coordinate litigation and defense strategies with assigned defense counsel when applicable
- Negotiate settlements and manage claims through resolution in alignment with client expectations and authority levels
- Ensure all claims are handled in accordance with client guidelines Davies (PGCS) policies and procedures and applicable statutory regulatory and ethical requirements
- Maintain clear accurate and timely documentation of all claim activity to support defensible claim outcomes
- Plan prioritize and organize workload effectively to meet service level expectations and deadlines
- Embrace ongoing learning feedback and professional development in a dynamic claims environment
Skills knowledge & expertise
- Working knowledge of liability claims handling practices and industry standards
- Strong negotiation skills with the ability to evaluate documentation and settlement value
- Effective written and verbal communication skills
- Ability to exercise sound judgment and manage claims independently
- Proficiency with claims management systems and standard business software
- Strong organizational skills with attention to detail and documentation quality
- Ability to adapt to changing priorities and handle new challenges effectively
- One (1) or more years of liability or claims-related experience with demonstrated performance and achievement
- Four-year college degree preferred or equivalent combination of education and relevant work experience
Equal Employment Opportunity & Legal Notices
Benefits
At Davies North America we are dedicated to supporting the wellbeing and future of our qualifying employees. Our comprehensive benefits package includes:
- Medical dental and vision plans to support your health and that of your family
- A 401(k) plan with employer matching
- Timeoff policies including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for nonexempt employees
- Paid holidays
- Life insurance and shortterm and longterm disability coverage
Benefit offerings eligibility and required employer contributions may vary based on role classification and applicable federal state and local laws including those tied to an employees primary work location.
Where required by law the Company provides paid sick leave paid family and parental leave and other mandated benefits in accordance with applicable state and local requirements.
Diversity and Inclusion
Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity and we actively promote an environment where all voices are valued and heard.
Compensation Transparency:
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills experience qualifications and geographic location which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.
Background Check & Fair Chance Compliance
Compensation Transparency:
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills experience qualifications and geographic location which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.
Background Check & Fair Chance Compliance
Any background check or review of criminal history if applicable to the role will be conducted only after a conditional offer of employment and in compliance with applicable federal state and local laws including fairchance hiring requirements.
Massachusetts Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Massachusetts Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.