The Supervisor of Revenue Cycle Management oversees daily billing and payment posting operations including both electronic and paper billing processes. This role provides direct supervision to billing cash application and document processing staff to ensure accurate and timely payment posting effective resolution of billing issues and compliance with payer and customer requirements. The Supervisor supports billing assists with the implementation of new billing processes and collaborates closely with internal teams carriers and Pharmacy Benefit Managers (PBMs) to optimize cash flow promote operational efficiency and support overall revenue cycle performance.

WHAT YOULL DO

• Prioritize assign and oversee daily work for electronic billing specialists cash application staff and document processing teams.
• Provide daily oversight and direction for operational support related to billing and cash application functions.
• Manage onboarding and training for new employees and support the ongoing professional development of existing staff.
• Monitor productivity accuracy and quality metrics to ensure performance standards and serviceâlevel agreements (SLAs) are met.
• Oversee the timely and accurate generation submission and processing of electronic and paper invoices.
• Ensure all paper invoices are properly prepared and mailed to the correct carriers or entities.
• Establish implement and support billing workflows and system controls to promote efficient revenue cycle operations.
• Supervise the accurate and timely posting of payments adjustments and reversals across all billing platforms.
• Review electronic remittance advice (ERA) and explanation of benefits (EOB) data to ensure correct cash application.
• Support reconciliation efforts to ensure alignment between billed charges payments received and system balances.

WHAT YOULL NEED

• • Minimum of 35 years of experience in billing cash application or revenue cycle operations including required supervisory or lead experience.
  • Demonstrated experience with both electronic and paper billing processes required.
  • Experience working with Pharmacy Benefit Managers (PBMs) insurance carriers or workers compensation billing preferred.

Why Youll Love Working at IWP

Our culture is built on our ICARE values: Ingenuity Collaboration Advocacy Respect and Empowerment. These values guide how we support our patients and how we support each other.

We offer:

• Monthly engagement events and larger annual celebrations (tent party summer BBQ Family Fun Day)
• Tuition reimbursement and an internal-first job posting philosophy to support career growth
• Onsite fitness center free parking and a competitive benefits package

• A positive inclusive environment where employees feel valued supported and empowered

Make a Difference with IWP

Injured Workers Pharmacy (IWP) is proud to be THE Patient Advocate Pharmacy helping injured workers around the country access their prescription medications with ease. As a specialized workers compensation home delivery pharmacy we collaborate with the legal medical and insurance communities to help injured workers return to a productive life. At IWP we believe in our service but its the people who make it a great place to work. We value our employees and strive for a culture of teambuilding open mindedness and fun. If that sounds like something youd like to be part of wed love to hear from you! Your compensation will include a competitive salary generous benefits and opportunities for growth and development.

We are dedicated to attracting and retaining top talent with competitive and fair compensation. The salary range for this role is $65000 - $85000 per year

IWP is an Equal Opportunity Employer. IWP does not discriminate on the basis of race creed color religion national origin sex sexual orientation gender identity age physical or mental disability or any other basis covered by appropriate law. All employment decisions are made on the basis of qualifications merit and business need. IWP is committed to providing reasonable accommodations for qualified individuals with physical and mental disabilities in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at We will make a determination on your request for reasonable accommodation on a case-by-case basis.

Required Experience:

Manager