Key Responsibilities:

• 1: Contribute input and serve as a resource for volunteer engagement best practices. Review volunteer satisfaction data and work with operational teams to develop engagement and retention strategies to improve volunteer satisfaction. Participate in the implementation execution and monitoring of the volunteer engagement and retention strategy to include interaction with the volunteer community both personally and through the volunteer infrastructure.

  2: Participate in the development of a thorough volunteer needs assessment for assigned area. Meet with stakeholders and ensure alignment of established goals to volunteer needs.

  3: Participate in the development and implementation of a comprehensive onboarding program for each volunteer position.

  4: Support the volunteer training plan. May serve as a Facilitator for all volunteer training coursework. Provide guidance on volunteer programs tools and resources. Provide support and direction to volunteer trainers and ensures training is thorough and documented.

  5: Facilitate formal and informal recognition efforts and events to promote community and honor the volunteer experience and contributions.

  6: Assist in identifying partnerships and screening and referring prospective volunteers.

  7: Schedule volunteers and assist with efforts to ensure a strong fill rate. Serve as a liaison to internal and external partners to ensure all volunteer requests are timely and complete.

WHAT YOU NEED TO SUCCEED:

Qualifications:

• Education: Bachelors degree required or equivalent combination of work experience and education.

  Experience: Minimum of 3 years of related experience.

  Skills & Abilities:

• Ability to work on a team.

• Excellent oral and written communication skills.

• Strong interpersonal and presentation skills.

• Good organizational skills attention to detail and the ability to handle multiple and continuously evolving priorities effectively. Intermediate proficiency with MS Office applications including Word Excel PowerPoint and Outlook. Knowledge of group dynamics customer maintenance techniques negotiation skills and the ability to effectively implement programs is preferred.

• Knowledge of volunteer programs and policies preferred.

Travel - some field travel responsibilities within the region.

Pay Information:

• The salary for this position is $25.38- $27.00/hr.

  This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.

  Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills how many years of experience you have and comparison to other employees already in this role.

  BENEFITS FOR YOU:

  As a mission-based organization we believe our team needs great support to do great work. Our comprehensive package includes:

  Medical Dental Vision plans

  Health Spending Accounts & Flexible Spending Accounts

  PTO: Starting at 15 days a year; based on type of job and tenure

  Holidays: 11 paid holidays comprised of six core holidays and five floating holidays

  401K with up to 6% match

  Paid Family Leave

  Employee Assistance

  Disability and Insurance: Short Long Term

  Service Awards and recognition