HubSpot CRM Administrator (Remote)

About the role: We are seeking a CRM Administrator to own and continuously improve our Customer Relationship Management (CRM) platform HubSpot. This role is responsible for the day-to-day administration configuration data integrity and enablement of the CRM system across the Sales Marketing Customer Service and Operations teams. You will partner closely with business stakeholders and internal technology teams to ensure HubSpot supports efficient workflows high-quality data and actionable reporting.

Responsibilities: 

• Administer and configure HubSpot CRM working closely with Marketing Sales Customer Service and Operations teams to meet evolving business needs. 
• Partner with cross-functional stakeholders to understand requirements and translate them into scalable CRM solutions. 
• Manage and maintain CRM objects pipelines properties workflows lists reports dashboards and user permissions. 
• Ensure high data quality and integrity through routine audits monitoring and implementation of governance processes. 
• Investigate and resolve CRM issues related to properties automation reporting and integrations; escalate complex issues as needed. 
• Manage incoming CRM-related requests through the ticketing system meeting defined SLAs for response and resolution. 
• Develop and maintain internal documentation standards and best practices for CRM usage. 
• Enable and support end users through training office hours and ongoing system improvements. 
• Collaborate with engineering analytics and IT teams on integrations data flows and system enhancements. 
• Perform other duties as assigned. 

Qualifications :

Minimum Qualifications 

• Bachelors degree in a technical field information systems marketing or equivalent combination of education and practical experience. 
• Hands-on experience designing workflows automation and reports to support business processes preferably in HubSpot. 
• Ability and willingness to travel within the U.S. (including airline travel) is required up to 2 times per year for in-person team and all-company meetings 
• Strong understanding of CRM data models automation and reporting concepts. 
• Excellent analytical and problem-solving skills with strong attention to detail. 
• Ability to work independently with minimal supervision in a fast-paced environment. 
• Strong communication skills; able to translate technical concepts for non-technical users. 
• Proven ability to manage multiple priorities and collaborate across teams. 

Preferred Qualifications 

• 2 years of experience administering a CRM platform (HubSpot preferred; Salesforce or similar acceptable). 
• Experience working in healthcare medtech or regulated environments. 
• Experience with custom integrations and APIs. 
• Familiarity with data governance privacy or compliance requirements (e.g. HIPAA). 
• Basic understanding of analytics or BI tools such as Power BI. 

Additional Information :

Work Environment & Physical Demands 
Work is performed remotely from a home office. The individual is expected to maintain a safe productive workspace with reliable and secure internet access.  

Travel 
Travel by air isrequiredupto2 times per year within the US for in-person team meetings and an all-companymeeting.

Accommodations  
To perform this job successfully an individual must be able to perform each essential duty and physical demand satisfactorily. The requirements listed above are representative of the knowledge skills and/orabilitiesand physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

If you require an accommodation please reach out to Human Resources at  for assistance. We are here to help! 

Lingraphica and Pay Transparency  

At Lingraphica we are committed to fair and equitable compensation practices. The starting salary range for this position is $64800 and $73000 per year. Placement in the starting pay is based on factors such as experience skills education and internal equity. We regularly review our compensation structures to ensure they align with industry standards promote fairness and support career addition to competitive base pay we offer a comprehensive benefits package and a commitment to fostering an inclusive and supportive workplace. We encourage open conversations about compensation and are dedicated to maintaining transparency throughout the hiring process. 

To learn more about Lingraphica visit: ! To learn more about our benefits offerings click here!

This Organization Participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. 

Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE. UU.

Remote Work :

Yes

Employment Type :

Full-time