Sales Operations, Go to Market (GTM) Sales Operations, Go to Market (GTM) Sales Operations

AWS is seeking a Sales Operations Lead to support data-driven decision-making and operational excellence for the WWSO organization focused on Core Services Advanced Compute and EAMM pillars. Working closely with EMEA WWSO leadership the Sales Operations professional contributes to sales processes systems and metrics that help GTM and SSA increase revenue growth and customer acquisition. This role focuses on executing and supporting mission-critical frameworks including territories and quota goal setting business reviews forecasting and data analysis in a rapidly growing complex environment. The Sales Operations professional analyzes sales performance data to identify trends and support process improvements partnering with stakeholders to maintain operational excellence through sales process execution performance analysis technology support and clear communication of insights. As the AI-powered sales landscape evolves this role will support the implementation and optimization of AI-driven tools and workflows that enhance sales productivity.

Key job responsibilities
1. Supports implementation of standardized sales processes and metrics including KPI definitions and goal cascades to support operational effectiveness. This may include determining sales territories and quotas for sales teams.
2. Maintains and supports pipeline qualification attribution to ensure proper distribution and resolves attribution escalations to ensure accurate financial reporting.
3. Supports AI-human collaboration in the sales process and manages and optimizes AI sales intelligence tools and automated customer/partner interaction systems
4. Maintains sales tools data quality to ensure accurate reporting and forecasting
5. Implements sales workflows and automation to streamline process and improve seller efficiency
6. Conducts sales performance analysis on win/loss data conversion rates goal attainment and/or forecast accuracy to identify potential risks.
8. Prepares and drives regular business reviews with insights on pipeline health performance trends and operational efficiency.
9. Contributes to sales tools training and adoption initiatives to improve utilization and productivity.
10. Contributes to cross-functional projects to improve sales efficiency and processes.
11. Drives escalations gap-to-green and/or other issues to resolution.

About the team
About AWS

Diverse Experiences
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- Experience with sales CRM tools such as Salesforce or similar software
- Experience using Microsoft Excel to manipulate and analyze data
- Experience defining refining and implementing sales processes procedures and policies or equivalent
- - 5 years of sales operations or equivalent experience
- - Experience defining refining and implementing sales processes procedures and policies or equivalent
- - Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables messages and presentations

- Experience working within a high-growth technology company
- Experience in finance business management and sales operations
- Bachelors degree in Business Administration Finance Economics Computer Science Engineering or related field
- - Experience working within a high-growth technology company
- - Bachelors degree or equivalent or experience using data and analytics to drive sales strategy and results
- - Experience using data and analytics to drive sales strategy and results

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

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